I applied online. The process took 1 week. I interviewed at T-Mobile (North Miami, FL) in Oct 2013
Interview
applied online by completing the assessment tests and after a few days i got a call from the assistant manager at that store to set up an interview for the next day. They were pretty laid back and basically asked a whole bunch of behavioral questions and what would you do in this situation and such.
I applied in-person. The process took 2 days. I interviewed at T-Mobile (Houston, TX) in Mar 2009
Interview
First Interview, basic questions to know you, always talk about the ARM statement in your own words, how to deal with angry customers, where do you see yourself in the next 5 years, what was the most exciting thing in your life, what are the 3 words that describes you
Interview questions [1]
Question 1
Sometimes they pick up something around them and will ask you to sell it to them. take a few minutes, and start by saying this a necessity, and then from there say three features of the product or what they can use it for, and three benefits of having that product, and in the end sat that you also need something to go with it, like if they ask you sell a pencil, always try to sell it with an eraser, because at the end of the day when you buy a phone you always look for a case or something to protect it with.