T-Mobile Sales Associate interview questions

I applied online through the website and didn't even begin the questionnaire. I got a phone call 2 days later. When I got there the two managers started asking me questions and as soon as they realized I didn't have ANY retail experience they sent me home. Kinda lame that they brought my spirits up but hasn't even checked my application for experience.

I received a phone call the day after I applied and had a quick phone interview. The questions during the phone interview were the regular questions you would expect from a live interview. I was then given a second live interview, but the questions that were asked during this interview were very odd. The questions during the phone interview were along the lines of "How would you describe the benefits of the Samsung Galaxy S5?" and "Describe a time you were working with an angry customer and what was the outcome?". The live interview seemed like they ran out of the relevant questions and were picking from the irrelevant ones. There was always a long pause where she was searching for a question.