I applied online. I interviewed at T-Mobile (Overland Park, KS) in May 2020
Interview
I met with several people at the same time. The meetings lasted 20 minutes and there was a basic testing process. It was a quick yet professional process. The longest part was waiting for a callback. However, I received a offer but I had already excepted another job offer.
Interview questions [1]
Question 1
Give an example of how resolved a customers concern.
I applied online. I interviewed at T-Mobile (Salem, OR) in Aug 2020
Interview
Applied online, took an online assessment that made me do a fake phone call (be prepared to write down names and numbers), next step they emailed me an invite to do an interview where I had to record myself answering questions
Interview questions [1]
Question 1
How many years of customer service experience do you have
I applied online. The process took 1 week. I interviewed at T-Mobile (Mobile, AL) in Feb 2019
Interview
I t was pleasant and very informative with just one person interviewing me. He was the HR director and the manager of the store. He was nice and asked general interview questions.