Sears Sales Associate interview questions

I applied in-store, which allowed me to select my own date and time at the end of the application process. Be sure to show up on time for the interview time you request, and do dress up. Nice slacks and a nice top, a conservative dress or skirt, and well groomed. There are some people that come in dressed in jeans and a t-shirt, so you will definitely have the upper hand if you look professional. The interview was easy, basic questions. "Name 3 words that describe you" "describe a situation where you helped a customer" "describe a situation where a customer was unhappy, and how you resolved the situation" etc. The interview was one on one with the Human Resources Manager. After she spoke with me, she said that I was hired, and then the manager over the department I was working for (MCA's) came in a spoke with me about days and hours I was available. Then they gave me a drug test that I had to complete at a specific location before a specific time, and Sears scheduled me to come back in 2 days. I came back in, I completed a tax-screening assessment, and then that very same day I was shown around the store and started my training.

Applied online, picked interview time and date, called before going into interview to make sure they knew about it and the job was open. They asked typical retail scenario questions and personality questions.