I applied online. The process took 2 days. I interviewed at Sears (Los Angeles, CA) in Apr 2014
Interview
Easy process, met with a hiring manager who asked questions about customer service experience. Asked if I have any previous sales experience and then listed out a number of scenarios that he wanted to know how I would handle. Once that stage was over I got a call back for a second interview, this time with the store manager who basically went over the same things. Was hired on the spot.
Interview questions [1]
Question 1
Describe a time you dealt with a difficult customer
I applied online. The process took 3 days. I interviewed at Sears (McAllen, TX) in Feb 2013
Interview
Came in to interview for a cashier position. Sales manager who was in charge of interviews at the store that day immediately offered a sales associate position instead and had me leave with such job. He hired for his departments instead! Easy interview questions. As a college student, it was an easy job offer.
I wendt into sears and was walked into the back office then asked to sit down in an interview room. The manager asked me a list of questions, all pretty standard.
Then he walked out of the room for about 5 minutes, came back in & offered me a job.
Interview questions [1]
Question 1
Tell me about your previous work experience in customer service.