I applied online. I interviewed at New York Life (Dallas, TX) in Mar 2023
Interview
The interview process started with a phone screen where questions were asked about work history, explaining any gaps, and then a description of the position. Salary requirements were also covered.
Interview questions [1]
Question 1
Tell me about a time you had to maintain composure. Tell me about a time you had to analyze information and make a recommendation. Tell me about a time you had to learn complex information in a short period of time.
Explain your past experience, relevant to current open position and try to explain how what you learnt is relevant to this position and the value add that you are going to bring
The process took 3 months. I interviewed at New York Life
Interview
Was an overall horrible experience.
After I applied online in September, I got an email for a request for an interview in November and to give some times I’m free. I have multiple times for the next week to not hear back at all. I followed up two weeks to see if they wanted to interview me to then get multiple phone calls from a number I didn’t know until I realized it was NYL calling me to schedule a time. I got a scheduled time to then interview with the hiring manager.
The interview with the hiring manager went well, she asked what I knew about the role and I said only from what I know from the job posting and was surprised I didn’t talk to TA first. I said only to schedule this interview. They told me there are 3 BAs role they are hiring for.
After the interview, I emailed the TA with a thank you note to send to hiring manager to not hear back for a couple weeks with them another call asking for a second interview. Once scheduled and it went well, I I had a good third interview as well.
Now in late December, I received a call from TA telling me that he had a meeting with the hiring manager later that day and he said it seemed like they wanted to hire me. So he proceeded to tell me about their salary, benefits etc and that I should receive an offer letter after their talk.
I then get notice that that the hiring manager would like to meet with me one more time before an offer (that was in writing). They scheduled it after the new year. Now January 3, 15 min before the scheduled meeting, I get a call from Talent that she actually isn’t free and they need to reschedule and they will call me with a scheduled time.
A week later, no phone call. I follow up with a call and email. No response. A week later, I email and call again, to then get an email that they actually only hiring for 2 BA roles and asked why I’m interested in the role. I wrote how much I wanted the role etc. to just being ghosted. Never heard back, followed up, nothing.
Can’t believe companies can treat people this way. Was a terrible process.
Interview questions [1]
Question 1
Why do you want to work at NYL?
Have you worked in insurance before?