I applied online and someone from HR called me the following day. Asked a few questions and then scheduled me for a group interview 2 days later. It was sort of a panel interview with 3 store managers and 1 person from corporate. I was in the room with 3 other applicants, and we all had a chance to answer each question. All questions were pretty standard in terms of providing good customer service, why L'occitane, what are your favorite products from the company and why, what makes you successful, describe yourself in 2 words, and there was also a role-playing game in which they give you a product and tell you to sell it to them. After the interview they said they would get back to us within the week. I got a call the following day to speak with the district manager. By the end of the week, they called me back again with a job offer.