I applied online. The process took 2 days. I interviewed at IHG Hotels and Resorts (West Valley City, UT) in Feb 2018
Interview
The first part was a phone interview just reviewing standard policies. During the one on one interview I was asked standard questions and then asked to handle a sample escalated call through role play.
Interview questions [1]
Question 1
"Have you ever hung up on a customer? If not, what would cause you to do so?"
I applied online. I interviewed at IHG Hotels and Resorts
Interview
It was really long, first an interview, then a serie of really long test, then others interview and an assessment center for two days (all paid) and then the last call.
I applied online. The process took 1 day. I interviewed at IHG Hotels and Resorts in Aug 2014
Interview
Short about 30 mins
Behavioral Questions
Mostly want to see if you are genuine
When was a time you had to work in a team?
When is a time you made a bad decision? What did you do to fix it?
Interview questions [1]
Question 1
Behavioral Questions
Mostly want to see if you are genuine
When was a time you had to work in a team?
When is a time you made a bad decision? What did you do to fix it?