Glassdoor users rated their interview experience at Goodwill as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Project Manager and rated their interviews as the hardest, whereas interviews for Project Manager and roles were rated as the easiest.
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I applied online. The process took 3 weeks. I interviewed at Goodwill (Atlanta, GA)
Interview
The interview process was long. You are interviewed by three separate times by three different people. The initial screening will take approximately 30 minutes. You will be asked to identify your specific skills, and how they correlate to the position you are applying for. The second interview will be with a Store Manager who has been with the company for quite some time. It is their job to ensure that the strongest applicants are brought on-board. They will ask questions to see if you will have the stamina and patience to succeed in their work environment. The job is very demanding, and these two characteristics are needed to ensure the operation at the store level will thrive. Finally, you meet with a Director of Store Operations. This person might be your future boss, so mimic their personality traits. This is when they will look for consistency in your answers from your previous interactions with company personnel. The interview is not going will if they ask you continuously to expand your answers. If you succeed, you will be offered a job, and then a start date will be issued to you within two to three weeks after the job was initially offered to you.
Interview questions [1]
Question 1
Describe a time that you offered a customer exceptional customer service? What did you do specifically? What was the outcome?
I applied in-person. I interviewed at Goodwill (Norcross, GA) in Apr 2013
Interview
Quick, direct, interrogating. There wasn't a whole lot of thought needed to do the interview. Just had to be honest and open about your skills and what you bring to the table.
I applied online. The process took 1 day. I interviewed at Goodwill (Louisville-Jefferson County, KY) in Mar 2016
Interview
The manager was interrupted at least five times during the ten minutes interview and he was very depressed looking and looked so unhappy making me not want to work there
Interview questions [1]
Question 1
How fast I could work
If I could work weekends and nights
If I knew anyone there