Is it hard to get hired at Goodwill?

Glassdoor users rated their interview experience at Goodwill as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Project Manager and rated their interviews as the hardest, whereas interviews for Project Manager and roles were rated as the easiest.

Where can I find Goodwill interview experiences by job title?

Sales Associate (544) ; Cashier (498) ; Sales Associate/Cashier (320) ; Retail Sales Associate (297) ; Donation Attendant (275) ; Assistant Manager (203) ; Store Manager (179) ; Manager (132) ; Processor (92) ; Production Associate (88) ; Employment Specialist (84) ; Retail Associate (78) ; Case Manager (74) ; Store Associate (74) ; Assistant Store Manager (62)

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Goodwill

Goodwill interview questions

based on 1.3K ratings - Updated Jun 18, 2026

Easy interview difficulty

Mostly positive interview experience

How others got an interview

66%
Applied online
Applied online
18%
In Person
In Person
6%
Employee Referral
Employee Referral
4%
Other
Other
4%
Recruiter
Recruiter
2%
Staffing Agency
Staffing Agency
1%
Campus Recruiting
Campus Recruiting

Interview search

1,270 interviews

Donor Associate Interview

Sep 16, 2016

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied through an employee referral. The process took 5 days. I interviewed at Goodwill (Atlanta, GA)

Interview

You have a phone interview. They send you in for a in person interview. You will know then if you had the job on the condition that you pass the drug test given right then (mouth swab). If you get it, you go to orientation for literally 8 hours.. it's actually quite interesting. Once done, You come in starting full time the next day or so.

Interview questions [1]

Question 1

Name a time where you had to deal with a difficult customer.

1 Answer

Instructor Interview

Sep 16, 2016

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Goodwill (Jersey City, NJ) in Feb 2012

Interview

The interview process was lengthy and extremely involved. The interviewers were very enthusiastic. But having 2 people asking you questions was a bit intimidating at first. I felt good about the interview when I left and received an offer of employment the next day.

Interview questions [1]

Question 1

Q: What do you know about Goodwill?

Answer question

Cashier/Sales Associate Interview

Sep 12, 2016

Anonymous employee

Accepted offer

Neutral experience

Average interview

Application

I applied through an employee referral. I interviewed at Goodwill (Athens, GA) in Mar 2016

Interview

It was quick. They asked simple question, like what to do if you have a upset customer. They drugged test me. they did a background check. They gave a few a scenario to work through. they ask me do I really know what goodwill is all about.

Interview questions [1]

Question 1

What would you do if you have a upset customer?

1 Answer

Viewing 821 - 825 of 1,270 Interviews

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Jobs at Goodwill

DONATED GOODS ASSOCIATE

North Little Rock, AR

Goodwill interviews FAQs

Interviews Goodwill interviews

Goodwill

Goodwill interview questions

Easy interview difficulty

Mostly positive interview experience

How others got an interview