I applied online. The process took 3 days. I interviewed at CarMax (Richmond, VA) in Apr 2011
Interview
LONG WINDED!!
Phone interview followed up by an in person interview. During the In-person interview you sit at a computer to take an hr and background check test. If you are told at this point they will follow up with you later, they may not call you back. After that they have another person talk to you about this computer portion. After this they have you go through a 1:1 with a sales manager. Then a panel or another 1:1 interview with another sales manager followed by a drug test.
Name a time where you worked with a difficult person and what was the outcome.
General retail interview questions.
Interview questions [2]
Question 1
Talk about a time when you had to deal with a difficult customer situation. What did you do and what was the outcome?
I applied online. The process took 2 days. I interviewed at CarMax in Oct 2011
Interview
I actually applied in 2010 and didn't hear anything so I applied again in October 2011. This time I got a phone call for an interview. I wish I had never gone to it. First, I spent well over an hour applying online and then get there and basically have to reapply by sitting at a computer and answering the same exact questions I answered in the online application. This was after waiting in the lobby for 45 minutes. Then I wait another hour or so on the manager. He was probably the most arrogant, condescending person I have ever come across. First, he asked me if I saw the football game the night before. When I told him I don't really watch football, he seemed like he was offended. When I asked him to clarify a question, he laughed at me. He said they have a system for selling and salesman who don't follow the system will be, as he put it, "managed". He said they'd let me know in about a week or so but it was obvious he couldn't get me out of the office fast enough.Three days later, I got the rejection letter. It was mailed out that same day. It doesn't matter though because I would not have taken the position even if it were offered to me.