Glassdoor users rated their interview experience at Air Canada as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Flight Attendant and rated their interviews as the hardest, whereas interviews for Flight Attendant and roles were rated as the easiest.
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I applied online. The process took 3 months. I interviewed at Air Canada (Calgary, AB) in Sep 2016
Interview
You MUST bring ALL document they request to the interview(usually in a hotel near your local airport) if not you will be requested to leave.
Then you will be invited into a big room for a 1 to 1 personal interview which there are around 10-15 interviews are happening around you in the same room. (So it will be a bit noisy)
In case you passed this first interview which you will be notice right away, the interviewer will bring to to a waiting room tomorroare aniyher group interview usually with 2-3 other candidates together. You 3-4 people have to work as a group for some senario and team work questions.
And if you still can stay in the group, your next step will be medical check. They will book you a different date to come back for a 30-45 minutes full body check up(no preparation needed). However, they will contact you back doesn't matter you are hired or not.
Interview questions [2]
Question 1
Give me an example how to handle a very arrogant/high demand customer and you were successful.
I applied online. I interviewed at Air Canada (Toronto, ON) in Dec 2016
Interview
Hey guys!
Like most people here I applied online and several weeks later I got a phone call and a brief interview. The lady on the phone, was very nice. Expected questions, as do you have a passport, schedule flexibility and such things.
Few days later I had my languages test. Very simple. Don't stress over it!
Then the online tests, takes about an hour.
I then got scheduled for face to face interview For December. If anyone else was there message me!
Toronto location.
It was a long process, you HAVE TO HAVE everything they ask you to bring with you, documentation and such.
You have a one on one interview and then a group interview.
The interview was nice, I loved everyone I interacted with, staff and other potential FA's.
The medical test was scheduled for the week after.
Took about 40 minutes. My nurse was Amazing! So friendly, explained everything.
Thus far, my experience has been great, Air Canada really has some great staff!
Just waiting to get the call if I will go on to training or not. ( which is why i stated no i didn't get an offer- since I am still waiting )
It will be in Montreal, in March I was told.
Anyone else here from the Toronto batch who would be in the March training message me! :)
Interview questions [1]
Question 1
All interview questions are mainly based on sharing your past customer service scenarios.
I applied online. The process took 4 weeks. I interviewed at Air Canada (Toronto, ON) in Dec 2016
Interview
I applied online. About 2 weeks after I got a phone interview. Then they sent me a link for online assessment test. I did the online assessment test yesterday. It took about 1 hour total.