francesca's reviews

3.4

56% would recommend to a friend

(2,769 total reviews)

Andrew Clarke

55% approve of CEO

34% positive business outlook

francesca's has an employee rating of 3.4 out of 5 stars, based on 2,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 14, 2013

Not bad, not good

Recommend
CEO approval
Business Outlook

Pros

BMR received a 50 percent discount. All other employees only got 30. They provided a bottled water machine to the staff which I thought was a nice touch. Some freedom with visual displays. Small team , so mine was tight knit. Relaxed dress code.

Cons

When you first start, you are told how much visual power you have in your store. This turns out to be not a wonderful concept especially if you are a high volume store. There are alot o gray areas for instance there is no contact list for any corporate employee so you literally have no way of knowing who to contact for issues. They want you to contact your trainer first or area manager, which is just unnecessary alot of times. Also, the employee handbook is tricky. There are alot of gray areas there especially with pto time. Your poor assistant manager receives NO pto. Very little support in high volume stores. You run around like a crazy person trying to create visuals and run a team and they still expect you to visually look like a store who does a tenth of your volume. That's were the visual freedom is a pain. Very small staffing creates problems if someone needs time off or leaves. Pay leaves alot to be desired especially in high volume stores. If you work in a small volume store pay is great but like me, in a large volume, it didn't match the stress and work. Bonus s structure seems nice but majority of company stores are struggling right now. My store hasn't made a goal in about seven months because they planned so high (20 percent over ly). After the founding CEO retired in December, it has been crumbling.

2.0
Aug 11, 2013

HR Perspective

Recommend
CEO approval
Business Outlook

Pros

Boutiques are cute and trendy

Cons

Pay structure is horrible, intense micromanaging by Operations leaders, catty Jr. High like environment. Professionals from HR, Accounting, IT, etc. will hate it.

5.0
Aug 7, 2013
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is uplifting. There aren't too many employees, so you aren't competing for hours. They promote within the company. Most of the customers are pleasant. It's small, so the clean up isn't too hard.

Cons

Since there are only a few employees there may be a little bit of drama, but it is to be expected.

Viewing 2710 - 2712 of 2,769 Reviews

Glassdoor has 2,825 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.