francesca's reviews

3.3

54% would recommend to a friend

(2,769 total reviews)

Andrew Clarke

53% approve of CEO

35% positive business outlook

francesca's has an employee rating of 3.3 out of 5 stars, based on 2,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 27, 2014

Exhausting

Recommend
CEO approval
Business Outlook

Pros

Great discount for manager.

Cons

Operationally this company is a disaster. Boutique managers are expected to "own" their business but its impossible with all the changes that come from corporate daily. They are out of touch with what is going on in the boutiques and what the boutiques need to succeed. They have lost alot of great team members to do management at the district and regional level.

3.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Great discount, freedom to change visuals to impact business, great bonus structure for management, great fashion environment

Cons

Little to no support from upper management, DM's are unprofessional, PTO was hard to get approved

1.0
Jan 14, 2023
Recommend
CEO approval
Business Outlook

Pros

A part time job that paid pretty well, to be clear? I was only paid decently because I was considered an "assistant manager" even though I was part time. Everyone else is hired minimum wage and raises are a joke. I loved the team I worked with in store and the manager was was great too.

Cons

All the normal cons that come with retail: rude customer, the hours, bi weekly pay, company changing policies and sales whenever they feel like, but to be honest to worst thing about the particular Francesca's I worked for was the district manager, Rose Hopkins. I've worked retail for 15 years and never encountered such a person. She does nothing to support the stores she's in charge of, bullys people, makes body shaming comments, allows customers to racist comments about staff, and no matter how hard your store has worked and how good your results are, she will still show up and tell what a bad job you're doing. I really don't know how she is still with the company when her favoritism is so clearly on display and store morale in her district is so low.

Viewing 25 - 27 of 2,769 Reviews

Glassdoor has 2,825 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.