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      francesca's

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      francesca's reviews

      3.4

      56% would recommend to a friend

      (2,770 total reviews)

      Andrew Clarke

      55% approve of CEO

      34% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      2.9

      Compensation and benefits

      francesca's has an employee rating of 3.4 out of 5 stars, based on 2,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Nov 20, 2013

      Great temporary job if you're with the right people

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, passion for the product, fun sales environment, great brand, and the rebranding and remerchandising efforts have only gotten better which makes an associate's job easier. Francesca's is learning how to connect stores for fun competition and knowledge accumulation for improving business.

      Cons

      Not a career building position, experience subject to GM and coworkers, unrealistic sales goals in many cases, hours 'have to' be inconsistent week to week as a scheduling rule (?!?), not able to take long periods of time off work due to low amount of coworkers

      2.0
      Nov 20, 2013

      Growing business has growing pains...

      Assistant boutique manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Each store has a certain amount of flexibility when it comes to visual merchandising, something that you do not see in many big retail companies. Because each store is tasked to project the "small boutique vibe" individual store management has a good deal of say over how the store is presented, and even at a sales associate level, you can gain some really valuable experience with visuals and store branding that you might not find at other retail positions. Additionally, the store discount you get is pretty decent, although you cannot use it on sale or clearance items.

      Cons

      There seems to be a very serious disconnect between home office, area management and store management. Home office often implemented policy that wasn't possible for each store to comply with because of the differences in each location - this is the way the store was branded, to be an individual boutique shopping experience, but because of this, now that the company is growing and attempting to streamline, they are running into major issues. The area management, which is supposed to be the line between home office and individual stores, seems to be spread too thin to help when needed. I had several instances where there were emergency issues in my store and I could not get hold of the management I needed to take proper action and rectify the situation. However, me and my manager were expected to field calls at any time regarding day-to-day store issues. Store management has no authority to handle major issues, which would be fine, if there was more coverage higher up. Additionally, the pay and compensation are extremely low, and trying to get PTO approved is an act of Congress sometimes.

      3.0
      Nov 14, 2013

      Management needed improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      cute merchandise and a fair discount

      Cons

      poor management and personal boundaries

      Viewing 2674 - 2676 of 2,770 Reviews
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      Glassdoor has 2,826 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.