francesca's reviews

3.3

54% would recommend to a friend

(2,772 total reviews)

Andrew Clarke

53% approve of CEO

32% positive business outlook

francesca's has an employee rating of 3.3 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jan 22, 2015

Best retail experience

Recommend
CEO approval
Business Outlook

Pros

Hired as a Key Holder and promoted to part-time Assistant Manager within 6 months. After another year, was transferred to a second location and promoted to full-time Assistant Manager. Pretty much stuck at that position though was told opportunities may be available in the future. Stayed with company for 4 years. 90% of customers were cool, visuals were fun and creative per individual boutique, shipment was constant but not overwhelming (most of the time), daily responsibilities could easily be delegated, and always had a dependable staff.

Cons

Company has changed a lot from when I started. Trying to be a lot more "trendy" than before it was about a unique product and styling. Seems to be trying to be more appealing to a younger audience (high school/college vs 18-35 like mission statement) Communication between DM/RM is "open", but was sometimes a struggle to even get an email reply let alone a phone conversation. Company was/is growing quickly, and upper management positions and titles changed quickly. At 4 years of service there were very few people that I knew from my onboarding that were still there when I finally left.

3.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Freedom of creativity. Good discount. Cute products

Cons

Pay is awful. No work life balance. Home office is completely unorganized. No continuity from very high up to in store. Constantly changing and can't adjust.

4.0
Jan 17, 2015

Great experience

Recommend
CEO approval
Business Outlook

Pros

Great hours and opportunities for promotions. You get to really make the store yours, and because of the small amount of employees it's like a littlew close family

Cons

Management contradicts themselves and the pay is not the greatest. Not enough hours given to store for scheduling all employees.

Viewing 2539 - 2541 of 2,772 Reviews

Glassdoor has 2,828 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.