francesca's reviews

3.3

54% would recommend to a friend

(2,772 total reviews)

Andrew Clarke

53% approve of CEO

32% positive business outlook

francesca's has an employee rating of 3.3 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Clothing, accessories and gifts are adorable and reasonably priced. You also get a 30% discount if you work there. Lots of locations so it's easy to find another item if sold out at your location, or on the website which is pretty decent.

Cons

The company is still operating like it still only has one location, but it now has over 500 and it needs to be running more efficiently. Like taking inventory and caring about loss prevention by putting sensors on the clothes, paying overtime to the managers who work over 40 hours a week, allowing seasonal employees to use the register and get credit for sales since they have to sell anyways, and a system to request product that we've run out of or the management should just know that and send us what we need.

5.0
Jan 14, 2015
Recommend
CEO approval
Business Outlook

Pros

This company is a great place to work. The management is wonderful and everyone is just so helpful. Would do work here again if giving the chance. Works around your schedule if have school or anything else to do.

Cons

I don't really have anything bad to say.

5.0
Jan 13, 2015

A Growing Company

Recommend
CEO approval
Business Outlook

Pros

The job is flexible with students in high school and college. Francesca's allows employees to have creative freedom in the boutiques while following company wide fashion trends. Each boutique has different merchandise, which makes styling mannequins and selling to guests easy, fun and unique. Because the boutiques are of such a small size, it is easy to create a clientele base with guests that you are able to get to know and recognize when they enter the boutique. There is a decent discount for employees: 30% (could be higher, but decent). The company tries to promote from within so moving up in the company is easy if the opportunity arises for employees.

Cons

Upper management (District Managers and Regional Directors) are rarely in sync with one another. A DM can tell a boutique to do one thing and then the RD will say something completely different. The upper management is incredibly out of touch with the way that the boutiques are run on a day to day basis, and therefore do not understand why stores do not make their day goals everyday, why KPIs are lower on one day than the last, etc.. District managers make a store visit maximum two times a month and with a company that is expanding and growing, there are many changes happening but no corporate representative in the boutique to guarantee that changes are made correctly, which hurts boutiques and makes managers feel alone and completely lost in what they are needed to do. Managers are also given many tasks to complete on a small time frame regularly. However, they are not granted additional pay roll to do so, resulting in tasks being nearly impossible to complete efficiently or on time.

Viewing 2542 - 2544 of 2,772 Reviews

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