francesca's reviews

Where do I even begin... For starters, the company itself has a process called the "MOS" process. In this process, employees and management are instructed to scan perfectly good merchandise (clothing, jewelry, etc) into the system, and then PHYSICALLY DESTROY IT AND THROW IT AWAY. Even when asked by MULTIPLE, MULTIPLE, MULTIPLE employees and management to consider donating the merchandise, they ignore the suggestions (mine was written off with a simple "we appreciate your feedback"), and respond in a COMPANY-WIDE memo stating in bolded letters that "we will NOT be donating this merchandise, all merchandise MUST be destroyed". This most recent MOS? Perfectly good and warm winter coats, scarves, hats, and gloves. Millions will freeze to death this winter, but Francesca's is willing to throw away perfectly warm clothing. It sickens me. Secondly, the company has no organizational skills. They will send an email out to stores at noon on a business day informing them that there are new promotions that need to be set up immediately, so we are expected to balance setting up new promotions, customer service, and any other tasks they may have sent out at the same time. The company also refuses to set aside time after hours for things like visuals, merchandising, and large shipment tasks. Most other stores I know do most of their visual/floor sets after closing or before opening, but not Francesca's! They will make you move around tables and IGNORE customers (practically) while the store is open.

Low paying job for an assistant manager position. A lot of locations including the location that I work at are NOT diverse, all white I was the only hispanic American working there. Store Manager did everything when it came to operational and visual aspects of the store which was very annoying because I was the Assistant Manager but I felt like I was an associate with an "ABM" title. With previous experience in retail management and working full time in those positions I’ve always gotten 40hrs but with Francesca’s I was only getting 30-34hrs. The SM was very close to some of the associates in the store and constantly talked bad/gossiped about the other people working there. Dress code is NO JEANS, dresses, skirts (knee length) or colored pants. I feel like for the brand the dress code was ridiculous. There is no room for growing with the company. Because this company is still growing a lot of their practices are very “old school” overall if you want to be an associate it’s a great part time job but if you are looking for an assistant manager position I wouldn’t recommend it.