eXp Realty reviews

Lots. C-Suite is completely out of touch with reality. Glenn Sanford has a habit of seeing something shiny and hyper-focusing on it, even if it ultimately means the degradation of his company. His new shiny apple is AI. eXp used to pride itself on being a mold breaker and going against the flow, and that's how they succeeded. Now they're just another cog in the machine, and the over-reliance on what AI can do is killing the company. We have been told that AI is the future here, and they expect all staff to be constantly building and teaching AI platforms to 'help' our agents. Spoiler alert: the agents HATE this drive to AI. We are hemorrhaging real estate agents because they're running out of actual people to talk to thanks to constant layoffs (2+ major ones per year now). We've been told that the company goal is to have 200,000 agents by 2030, and a ratio of 200 agents for every 1 staff member. First off, that's absolutely insane. You want to over double your agent count in 5 years? Go 95% AI by then?? AND lay off staff down to 1,000??? Yeah, no. When other C-Suite people say "The Writing is on the Wall" in regards to the future of this company, that's not a good sign. Morale is on the floor, annual merit raises have been suspended, and we feel like we have to fight every day to justify keeping our jobs. We're not valued, we're not taken care of, and we're given more work and expectations every day while being expected to keep our current SLA's and KPI's. And what is eXp's response to employee concerns? Non-answers. Dodging questions. Consistently repeating the phrase "We're being as transparent as possible", when in reality, the company is not being transparent AT ALL. It's no wonder people are searching for other jobs at an astonishing rate. They're also COVERING UP the employee concerns. Typically all of our full-company meetings are recorded and uploaded to YouTube. This last one was a disaster for C-Suite because employees were not satisfied with non-answers, so they swept it under the rug, and the recording conveniently 'didn't work'. Yeah, that's a lie, because I SAW the meeting video posted on YouTube, in full. A few hours later, it was taken down. STOP BEING COMPLACENT IN A COVER UP.

Toxic culture, top to bottom: The organization rewards sycophants over experts. If you're competent but honest, you're a threat. If you play the game and say the right things, even if you lack the skills, you'll get promoted. Psychological safety is nonexistent. People are pitted against each other, burned out, and thrown under the bus regularly. Political maneuvering is the real job. Public-facing culture is a facade. Internally, it’s chaos masked with buzzwords like “innovation” and “self-management,” but most decisions come from the top in reactive waves. Operational dysfunction: Strategic planning is ignored until it becomes an emergency. Long-term thinkers are seen as barriers to speed, even when the “speed” leads to constant rework. No accountability: Poor performers are protected if they’re politically aligned. Meanwhile, teams who deliver results are under-resourced and pushed to exhaustion. Agents vs. Employees divide: Agents are treated like royalty, while employees, who build the infrastructure and hold the business together, are dismissed as overhead. Until Glassdoor separates agent reviews from employee reviews, the overall rating will never reflect the true internal experience. Stay far away