eXp Realty reviews

4.4

87% would recommend to a friend

(3,158 total reviews)
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Leo Pareja and Glenn Sanford

90% approve of CEO

83% positive business outlook

eXp Realty has an employee rating of 4.4 out of 5 stars, based on 3,158 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The eXp Realty employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Sep 9, 2020
Recommend
CEO approval
Business Outlook

Pros

You can get customer support very quickly through their virtual world. Things like accounting, etc.

Cons

Lack of broker support. High fees for what you get, which again, is mostly quick support when you have an issue with accounting. No office (you have to meet clients eventually). Was left out to dry in a dispute with seller. Didn't feel my broker showed leadership in this situation.

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eXp Realty Response
5y
I'm so sorry that we fell short of your expectations. We strive to be here for you and support you while you build your business and have all of our offices within eXp World staffed Monday-Friday with business hours for each time zone. We would be more than happy to assist you in bringing up any broker disputes with the leadership team. We are here for you and thank you for your review!
2.0
Apr 29, 2020

New Agent

Recommend
CEO approval
Business Outlook

Pros

Access to classes online, l have always got some sort of response via email. Older agents do really well! Modern business model

Cons

I’ll be honest I haven’t had the best experience. I am a brand new agent who feels I was mislead on all the resources and trainings I would have. I have taken as many online classes as I’ve been able to and have mainly trained myself with online coaches. I join as many calls as I can a week. It’s like learning a complex business by listening to a podcast. Be aware as a new agent you will have your fees AND an additional 10% plus another 10% for your mentor and “mentoring fees” I wouldn’t write this review if I hadn’t exhausted all my resources. Many times reaching out as a new agent I have been met with a dismissive attitude. Even from my state broker. Who has this giant chip on her shoulder for some reason. I’ve owned a business before so I don’t need hand holding but if the overall attitude is that new agents aren’t important than why bring them on? I’m doing really well because of my drive not because of the support from eXp. My intention was to be proud of the brokerage I joined but if one more person at this company speaks down to me or doesn’t construct a professional email I’m going to have to go somewhere else. Learning a new industry is hard enough and people need people in this type of business. I just wish this felt more like a tribe.

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eXp Realty Response
6y
Thank you for your honest review! We welcome any and all feedback from our agents, both here on Glassdoor and with our NPS surveys. The eXpert care team was formed with you in mind and we never want to leave you feeling unsupported. You can absolutely remain anonymous, even if you come talk to us. We are currently located in the transitions department lobby and we can take action on any issues you are still having. We, along with your personal Connect concierge, are here to support and guide you!
1.0
Sep 18, 2019

Never Again

Recommend
CEO approval
Business Outlook

Pros

Virtual. Equipment was from the company. Work/Life

Cons

The most surprising people were fired or quit... think about that.

Viewing 106 - 108 of 3,158 Reviews

Glassdoor has 4,072 eXp Realty reviews submitted anonymously by eXp Realty employees. Read employee reviews and ratings on Glassdoor to decide if eXp Realty is right for you.