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      eBay

      Engaged Employer

      eBay reviews

      3.9

      73% would recommend to a friend

      (5,663 total reviews)
      avatar

      Jamie Iannone

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      eBay has an employee rating of 3.9 out of 5 stars, based on 5,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Jan 15, 2021

      Worst Management and make you work like a ROBOT

      Concierge buy
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holiday Pay , Sick Pay

      Cons

      It used to be better company but now they make you work like a ROBOT. Everything is timed. You can't take the following without TL permission -: 1) Toilet Break 2) Proactively emailing customer 3) You cant have a breather if you are tired after so many STRESSED customer calls. If you will then you will be questioned. People are getting sick and many are on sick or stress leave. They are getting targets stricts and TL keep threatening you for HR meetings or their so called support plans which is the entry door towards sacking you eventually.

      avatar
      eBay Response
      5y
      We greatly appreciate this thorough review of eBay! We are sorry to hear that you've felt frustrated with some issues at work lately. If you'd like to expound on your comments, we'd love to hear more at glassdoorfeedback@ebay.com.
      2.0
      Nov 20, 2020

      Managed Payments

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are nice and pay is great

      Cons

      Training was lacking and chaotic. The job is also very high stress and we're suppose to spend our own time, off the clock, every day, setting up our at home work station, tools, and stay on top of emails. eBay claims to be "people centric", but that has not been my experience. I feel more neglected and rushed to take as many calls as quickly as possible.

      avatar
      eBay Response
      5y
      Howdy and thank you for this review. We're happy that you've been able to enjoy our benefits and compensation - those teams work tirelessly to ensure that you and other members of our community are taken care of. Sorry to hear about the frustrations that you've felt with load management and availability of leaders. We'll pass this information along, but if you have anything else you'd like to share, please email glassdoorfeedback@ebay.com.
      1.0
      Oct 31, 2020

      eBay new employee review

      Senior researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really interesting work, solving real business issues, people want to work with you, expertise is appreciated and expected, people are very helpful

      Cons

      on boarding is not as structured as I would have liked (remote due to COVID changes), lots of self guided material, had to make my own connections and figure out most of the people that could help me on board

      avatar
      eBay Response
      5y
      Thanks for your review. We're glad that you feel that the work is interesting and the people are helpful and supportive! Sorry to hear about your frustration with onboarding during this global pandemic - if you have any suggestions on how we can improve, email glassdoorfeedback@ebay.com.
      Viewing 391 - 393 of 5,663 Reviews
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      Glassdoor has 6,999 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.