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      eBay

      Engaged Employer

      eBay reviews

      3.9

      73% would recommend to a friend

      (5,663 total reviews)
      avatar

      Jamie Iannone

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      eBay has an employee rating of 3.9 out of 5 stars, based on 5,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Oct 11, 2020

      Very diverse amazing people to work with!

      Gcx bse customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing work culture. Very diverse.

      Cons

      Metric driven. Long training period for entry level job.

      avatar
      eBay Response
      5y
      Howdy and thank you for sharing your comments with us. Diversity is key to keeping eBay as unique as each of our amazing community is, so thank you for supporting our efforts! Starting new roles can definitely involve a learning curve. If you'd like to share how you feel that eBay can improve with the onboarding of GCX roles, let us know at glassdoorfeedback@ebay.com.
      2.0
      Sep 21, 2020

      Could be better

      Gcx risk teammate ii - e2m
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay pretty well for a basic call center job. eBay does do good things for their employees. It is generally a good company.

      Cons

      The leads and coaches are horrible. You are basically on your own to figure stuff out. Training is decent, but when you are actually taking calls you can't get the same support. It is disheartening when you want to be a good employee, and you have to ask the same question multiple times to multiple people. It is about stats and not helping the customers. Honestly ridiculous.

      avatar
      eBay Response
      5y
      We're grateful for your time to leave this review. Sorry to hear about the experiences that you've felt with your leads and coaches. You've provided great advice on how eBay can improve and if you'd like to share additional insight, please don't hesitate to email glassdoorfeedback@ebay.com.
      1.0
      Sep 11, 2020

      Diversity & Inclusion

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture, location, and size of its campus

      Cons

      Laughable commitment to diversity and inclusion

      avatar
      eBay Response
      5y
      Thanks a bunch for your review, we're glad to see that you enjoyed eBay's company culture. From our various Communities of Inclusion, to our mission of gender pay equity, empowering minority-owned businesses, and many more things I could list, we know that we aren't perfect - and there isn't one easy fix. However, we're committed to exploring more ways to make progress. If there's anything else you'd like to share, feel free to send an email to glassdoorfeedback@ebay.com.
      Viewing 394 - 396 of 5,663 Reviews
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      Glassdoor has 6,999 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.