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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,189 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Aug 27, 2025

      4+ Years In -- ZoomInfo's Evolution is One to Follow

      Sales leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong executive team that actively listens to feedback and adapts strategy -Investment in developing internal talent and promoting from within -Transparent communication about company direction and market positioning -Sales focused culture and company

      Cons

      -Mixed feedback from employees on RTO policies - some appreciate in-person collaboration while others prefer remote flexibility -Fast-paced environment isn't for everyone - high achievers thrive

      avatar
      ZoomInfo Response
      9mo
      Wow, thank you for such a thoughtful review after 4 years with us. Your perspective on our evolution really means a lot, especially coming from someone who's seen how we've grown and adapted over time. It's great to hear that you've experienced firsthand how our leadership team listens to feedback and invests in developing people from within. That's exactly the kind of environment where people can bet on themselves and build long-term careers. We're listening regarding the hybrid environment and are actively working to create best-in-class in-office experences, especially with our new HQ opening in Vancouver this summer and significant plans to up our game in Waltham. Thanks for sticking with us through the evolution and for the advice to keep focusing on execution. That's exactly what we plan to do! --James Roth, Chief Revenue Officer
      1.0
      Aug 25, 2025

      Would NOT recommend!!! I feel icky reliving my time at ZI!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well, if you wanna make quick money, work long hours and have a lack of ethically character then it would be a fine place to work. If your just looking for a place to get training, get some work under your belt then maybe it is fine as a step to get to something better.

      Cons

      Its a churn and burn culture, they don't have the market share they used to and continue to put so much pressure on employees to continue to increase their performance. In my opinion Management wants you to feel like you are failing so you push harder and harder. Also, if you set out the measurables required for the job and accounted time to them there is no way you could get it all done even working 50 hours a week (all while ignoring customers requests for help).

      avatar
      ZoomInfo Response
      9mo
      We're sorry to hear about your experience. While I know our fast-paced environment isn't for everyone, the experience you're describing—particularly around ethics and unrealistic workload expectations—isn't reflective of how we operate or what we stand for as a company. I'm proud of our track record of promoting from within, investing in employee development, and maintaining strong market leadership while empowering our people. The majority of our team members find ways to succeed here while maintaining their integrity and work-life balance, and our leadership team actively listens to feedback to ensure we're creating an environment where people can do their best work. That said, we're always looking to improve, and we take your feedback about workload management seriously. We wish you well in finding a role that's a better fit for what you're looking for in your career. --James Roth, Chief Revenue Officer
      Viewing 238 - 240 of 2,189 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.