ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good product that has a strong market

Cons

Bad leadership that over hired during covid. They did quiet layoffs 6 months after telling people they wouldn't

2.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Base was reasonable & so was OTE.

Cons

Onboarded us and the second we logged on our calendar was packed with back to back meetings, homework, etc. The onboarding process is intense & they constantly put you on the spot to perform mocks in front of others even from day 1. Before my ramp period was ever over, they put majority of us on PIP’s & started micromanaging us - even if you were doing well. Lots of negative energy from stressed out leadership to get us to meet unattainable goals. I think if I was selling mid-market or enterprise it would be easier. Any inbound leads would be small companies that couldn’t afford our product. Avg deal size 20k. Overall, before ramp was even over my sales manager and most of our team was eliminated without any explanation. Last but not least I was disappointed with the technology. They provided us old HP laptops that would constantly stall out - along with a charger that expired the day I got it. I had never had an issue hitting a quota, nor have ever needed anyone else over my shoulder constantly & trying to hop on every single meeting to help close (which was not affective btw).

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ZoomInfo Response
1y
Thank you for your feedback. We appreciate your hard work and dedication. We understand that the onboarding process and the expectations can be intense, and we aim to support our employees through challenging periods and offer many feedback opportunities and tools and support along the way. Last month, as you know we restructured so that every rep is focused on a specific segment: SMB, Mid Market, or Enterprise. By segmenting the New Business team, we are driving improvement in win rates, ASP increases in up market segments, better retention downmarket, improved enablement, and more role specialization. We regret that you experienced issues with technology and micromanagement but thank you for sharing your experience and concerns, and we wish you all the best in your future endeavors.
3.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product which is a leader in the space. Commission and pay is great

Cons

Very competitive space and other products are coming in at much cheaper. My biggest grunt is the lack of work/life balance. Continuously encouraged to work long days to hit your number. Monthly quota is extremely stressful and management has an attitude of “what can you do for me”

Viewing 229 - 231 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.