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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,189 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 28, 2026

      Don't work here

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      *managers are pretty chill. definitely helpful.

      Cons

      *this companyis the worst. sales org, specifically bdr org, is terrible. they do a demo day once a month where they order not enough bad pizzas to the office so you can work during lunch instead of taking a break. but the loser marketing people and others in the org just eat the pizza and there is never enough. I could go on and on about how this place sucks

      2.0
      Aug 6, 2025

      Avoid if you can. My true experience.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People generally think ZoomInfo is a solid brand and the only option for sales data. A good brand to have on your resume so you are able to get a better job. Still not worth working for the company.

      Cons

      I was a top performer for many years. I received praise from peers to the CEO himself. This year I was on vacation when I got a note from my Director saying I needed to take a call to discuss my merit raise. Being on PTO, I really didn't want to take a work meeting, but I had been told I was going to get a decent raise, so I was excited to find out. I got on the call early in the morning, holding my infant daughter because the rest of the house was sleeping. I see HR hop on first. My Director hops on a good 3 minutes late. Obviously I realize I'm being let go. My position is being eliminated. Have any questions? I got off the call. My baby is crying, I'm crying, totally blind-sighted. I learn my Director told my peers not to reach out to me as "emotions can be high." which I realize was a way to sweep my experience under the rug. The good ones did reach out to check on me. What happened? Why me? The only thing I could come up with was that a few weeks prior, I had met with HR about a sexual harassment concern of mine. I'm posting this because a job offer is a big decision. If you have options, consider what happened to me (and others) and the ZoomInfo culture before accepting anything.

      avatar
      ZoomInfo Response
      10mo
      Thank you for taking the time to share your experience. While we're familiar with your situation, I'm sure you can understand that we can’t discuss individual personal or personnel matters in a public forum. We know that eliminating a position during a reduction in force is never easy for anyone, and it’s always hardest on the person directly impacted. Your role was one of several eliminated during that week. We provided severance and continued healthcare coverage for everyone affected. As you continue your job search, you will also have positive references from the team and clients. We try to ensure everyone has a positive experience at ZoomInfo and is supported even during and after the most difficult times, such as a role elimination. In some cases, we've even had employees ask to return after their role was eliminated because they had such a good experience with us. On your other point, all harassment claims are taken very seriously and investigated thoroughly. When appropriate, we also engage independent third-party investigators for complex cases. We encourage any employee with concerns to use our reporting channels so we can act quickly and fairly. We appreciate your contributions during your time at ZoomInfo and wish you the very best in your next role. --Chad Herring, Chief Human Resources Officer
      3.0
      Nov 12, 2024

      Use it As A Stepping Stone. GET IN GET OUT.

      Inbound sales development representative (sdr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product sells itself. People NEED Zoominfo so your target market is the entire world. The people you work with will be one of the reasons that make work less stressful than it is—a decent entry-level job. Solid Benefits. Food at work from time to time. They have multiple positions that you can move up to however it goes by what's available. You will gain a lot of experience in a short amount of time. It will push you out of your comfort zone. ZI also provides training and certs if you want to get better at your job and eventually land a better one.

      Cons

      The politics, every job has its politics and ZoomInfo is no different. The quota is monthly. The name of the game is Conversion. Doesn't matter how many people's toes you step on. You convert, you're a king. Not everyone is treated the same and you have to be likable, especially to management. To be successful here you have to burn out. You HAVE to work unpaid OT (even though nobody tells you that) to hit quota. In this role it's not about selling, it's about conversion. Lie, manipulate, and fabricate if you have to because completes can be hard to come by. Since you are in sales it is a what have you done for me lately environment, ZoomInfo is no different. They WILL NOT adjust the quota for you if you get sick or go on vacation. You will be underpaid compared to other companies in the same role. You must be invested in your own growth! Do not believe anyone in management here at their word! Until you get moved or promoted then you can celebrate. Until then there are a lot of empty promises even after hitting your targets! Please put yourself first. Put aside money, keep taking interviews, keep getting better at your job, and do not get comfortable. This place is churn and burn. You have been warned.

      avatar
      ZoomInfo Response
      1y
      Thank you for your honest and detailed feedback. It’s great to hear you appreciated the training, supportive colleagues, and career development opportunities. At ZoomInfo, we aim to Get to Impact, Fast, and while the high-paced nature of sales can be demanding, we’re committed to creating a culture that supports growth without burnout. Your insights on quotas and consistency will help guide our continuous improvement.
      Viewing 226 - 228 of 2,189 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.