ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

-Fantastic training and engagement from leadership team -Flexible schedule and PTO plan -Great resources and cutting edge technology -Fantastic platform/product that you can stand behind

Cons

-None that I can think of so far. I'm thoroughly impressed by the leadership team. training, and resources that I have at my disposal.

3.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The Company has the vast amount of business contact information. ZoomInfo's revenue is growing at a steady speed through good marketing and sales team.

Cons

Data is the key for Zoominfo. But these are gathered through hand-featured engineering and heuristics. Therefore, sometimes they are not accurate. For example, there will be an article saying that company X has Y number of employees, which are from the official sources. But ZoomInfo database would say that this number larger than 4-5 times than the actual number. The fact about human data is they always change as times passes. e.g. when they move to another company. Keeping up with this and detecting false positives are a challenge for this company.

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ZoomInfo Response
5y
We look for talent and results driven people to join our organization. Successful team members innovate and look for ways to improve the quality of our data. We want people who are driven to use new technology and to be a part of building a stronger underlying architecture around our data with quality at the forefront. These are exciting times to be at ZoomInfo for those with the passion, grit, and determination to be a part of it. -Nir, Chief Technology Officer
1.0
Jan 27, 2017

Lack of integrity

Recommend
CEO approval
Business Outlook

Pros

The people were great and I met some fantastic coworkers

Cons

Working as a research analyst you have to be prepared to avoid the truth and lie to several companies you call explaining that you are conducting a "research project" so you require the information needed from that individual. If you do not however fulfill your quota in the pace they want, they have no issues letting you go. I've seen many people get laid off from those who've been there a long time, to someone who was only there just a couple of days. You are constantly told that you are not paid to have fun, and that you are there to work. Which can dampen the lives of a lot of your employees if they feel like they cant have fun, and they're coming into to work to just make money for the company. I feel like there is hardly any room for promotions and they'll work you to death until they no longer need you or you're simply not useful to them anymore.

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ZoomInfo Response
9y
We're sorry that you didn't have a great experience on the research team, but trust us, we REALLY VALUE our researchers! Don't take our word for it. We prove it and live it every day. That's why we increased the compensation for researchers 58% ... yes 58% ... over 15 months in 2015-2016. That's why researchers have more PTO than ever now, and why they now also have paid sick days. We value our researchers so much, we've literally promoted them to EVERY department in the company. Just ask our VP of Sales. He started in Research. Ask our VP of Operations. She started in research. Ask our Senior Vice President of Research. He started in research. The head of customer support? Yep, he started in research. The lead on customer marketing? She started in research too. We literally have former researchers in every department of the company, from accounting and HR to learning & development, sales, marketing, and customer success.
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Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.