ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 26, 2017

Research Analyst Position Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture among analysts is typically supportive and uplifting. The people with whom you work are often kind. The rate of pay is adequate for the work performed. CEO is a business savvy fellow who understands the nature of running a growing and successful business. CFO is a delightful gentleman.

Cons

DiscoverOrg has grown quickly in the last few years and the management teams have had supreme difficulty compensating, with respect to leadership. Research leadership invites employees to give feedback and critiques, but only listen to those suggestions which would not require them to change too much (they will constantly tell you to adapt to change). Additionally, researchers cannot be too curious. Your value with the company is equivalent to your production, unless you hang out with your manager on the weekend, then you can get away with nearly anything (unscheduled coffee breaks, long lunches, smoking marijuana on breaks, etc.) Team managers are forced into micromanaging, though some seem to enjoy it. I have witnessed research leadership instruct analysts to break compliance laws in an effort to net the company more money. It is necessary to get things in writing, as research leadership will say things one day, then claim they never said them. Loyalty means more than effort at DiscoverOrg. Many people I worked with have assured me it is only getting worse and most are looking for new positions. This is a call center position, no matter what you're told. Tiny desk space, loud folks surrounding you, and weekly metric tracking where your goals may change weekly. They are quantity over quality, though they claim to be the opposite.

5.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture, constantly investing in the professional development of their employees; upper management continues to be accessible and collaborative.

Cons

Frequent changes in processes, roles and responsibilities - can't commit to ongoing learning, getting better every day, being flexible and rolling with the punches? This company is not for you.

5.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

-great people, great product, great opportunities -our CEO, CRO, and other VPs/Directors/Managers are all down to earth, cool people. Most importantly, though, they are incredibly smart, driven, and I guarantee you'll learn more than a thing or two from them. -I worked my behind off and was promoted within a month of joining the company. People asked me how I did it; is that really a question? Come here ready to work EVERY day and you will be rewarded. It's as simple as that.

Cons

-no cons, but if I had to be completely frank, I wish there was more flexibility around working from home. I say that, but the truth is we are here to build this company into the next big thing. Our sales leaders always say, "why can't we be the next Salesforce?" I agree with them- the sky's the limit here at DiscoverOrg.

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ZoomInfo Response
8y
I reached out to Michelle after this review and asked that we add cutting boards and some snacks to the kitchen. I hear you on working from home, but with all the growth and constant change adding a responsibility to manage work from home employees to management would be a distraction that we would likely struggle to get it right - and there's a lot we're trying to get right.
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Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.