Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

74% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (166) , Account Manager (122) , Software Engineer (54) , Customer Success Manager (46) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 171 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 121 reviews)); "Great benefits and truly talented teammates." ((in 90 reviews)); "Good pay and my life changed a lot after joining here." ((in 89 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 71 reviews)); "Constant layoffs." ((in 38 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 10 reviews)); "You will never be allowed to work from home." ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

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ZoomInfo

ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)

Henry Schuck

79% approve of CEO

67% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 26, 2017

Harder Better Faster Stronger

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great view, great coworkers, great lunch options, competitive pay, and leadership is totally accessible. There's so much of an open door policy that even if the door is closed you can still open it and poke your head in.

Cons

I kept on saying "what if we try X" and management was so responsive that I basically ran out of things to gripe about.

ZoomInfo Response

Work it harder Make it better Do it faster Makes us stronger. We couldn't sum up DiscoverOrg better than with this great Daft Punk song. Glad you're enjoying living the dream with us, and whenever the next idea arises, you know our door is open.

5.0

Jun 26, 2017

Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I consistently learn from management. I genuinely feel like I am surrounded by great sales talent.

Cons

Generally the environment can get pretty distracting so maintaining productivity can be a challenge.

1.0

Jun 26, 2017

Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO and the benefits package is good

Cons

The management here is horrendous and they have a hard time finding managers that have actual experience. The managers do not care about their employees and only see dollar signs for themselves.

ZoomInfo Response

We care greatly about our employees and are saddened to hear this, as we are committed to creating a comfortable environment for everyone at ZoomInfo. However, if you are having issues with your manager, we encourage that you address this with HR.

Viewing 2020 - 2022 of 2,183 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Customer Solutions Analyst II

Principal Software Engineer

Senior Software Engineer

Customer Solutions Analyst II