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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,189 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 16, 2025

      Bad

      Research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, that’s it. Honestly it.

      Cons

      Everything else, even the executive level.

      1.0
      Oct 16, 2025

      Dysfunctional Bureaucracy and Weak Technical Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some talented individuals trying to make a difference despite systemic issues.

      Cons

      Overly bureaucratic environment that slows progress. Engineering culture is weak, with limited technical direction or innovation. Leadership, including the CTO, lacks the skills and vision needed to build a strong engineering organization.

      avatar
      ZoomInfo Response
      7mo
      Thank you for sharing candid feedback. I'm sorry to hear that you're dissatisfied with your role. We are working to reduce any friction that slows progress by becoming AI-first and continuing to develop our technical leadership. We are committed to an engineering culture that values innovation, clarity, and speed to impact. If you are open to sharing specifics, please reach out to me, your manager, or your HR business partner so we can address specifics. – Filip Popovic, ZoomInfo Chief Technology Officer
      5.0
      Oct 15, 2025

      Great place to be, not for the faint of heart

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely found my home here at ZoomInfo. I love the folks I work with - we're all high performers and demand the best from each other. I've truly found a family here, which is what has kept me here as long as I have been. On a very personal level, I went through some VERY difficult medical issues late last year, and I couldn't express how grateful I am for all the genuine support and compassion I got from the company, even from our top execs sending notes, gifts, etc. We're all here for one vision and working together to bring the best thought leadership to the market when it comes to GTM. It feels like we have a true focus moving forward, and we're moving very synchronously together.

      Cons

      Not for the faint of heart. The culture here is very much, you either sink or swim; there is no in-between. Like any organization, nothing is perfect. There tends to be a disconnect between CxO and their middle management, which can make it difficult to push through prioritization. However, almost all larger organizations face this struggle, so it's not surprising. Sometimes, because we are all very entrepreneurial here, battling too much at one time can be challenging. There are so many big ideas, but it's hard to execute when everyone is trying to "boil the ocean".

      avatar
      ZoomInfo Response
      7mo
      Thank you for sharing such a thoughtful review and for your long tenure. We’re grateful that our teams and leaders showed up for you during a tough time. We strive for a culture of high performance with real care and collaboration. Your feedback on simplicity, focus, and alignment is helpful. We are sharpening priorities so big ideas turn into impact more consistently. Thank you for the energy you bring and for helping others succeed here. - Jennifer Creticos, ZoomInfo Chief of Staff
      Viewing 196 - 198 of 2,189 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.