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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      72% would recommend to a friend

      (2,203 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 2, 2021

      Very toxic

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have to put something so good product.

      Cons

      Where does someone even begin? This is the most toxic culture I have ever witnessed in my professional career. Upper leadership has absolutely no clue how to manage employees. Work life balance is non existent in all departments; told us we were expected to work until midnight New Year’s Eve to close deals and told reps they needed people to work Thanksgiving. On top of that, management doesn't care about your wellbeing or mental health. People are guilted about taking time off, and are texted or called when they are off asking about the status of their deals. on the last day of the month leadership volunteered all managers to be available all night to close deals. This puts those with families and a life outside of this company in a very difficult position. Bullying in the workplace is part of the culture. Management reveals confidential information about other employees, complains about them behind their back, and/or makes fun of them as if we are in high school. They also believe fear based motivation is the way to go - putting people on display in front of hundreds of their peers and criticizing them to the point of embarrassment. It is a shame because the product is decent but the individuals they put in leadership roles diminish everything. The entire company is a walking clone of each other.. Profit over people is true in previous reviews. Please consider taking a job here and only do so if you are desperate. Keep in mind - they love to cover their negative reviews with fake positive ones to keep up their good ratings.

      avatar
      ZoomInfo Response
      5y
      Thank you for your feedback. We regret that you had a poor experience working at ZoomInfo. We are concerned by your reports of bullying and improper use of confidential information. This behavior does not reflect our values and is not commensurate with the workplace we strive to build for our employees. With respect to work/life balance, it’s important to note that we have a high-octane, sales-driven culture. Our sales organization prides itself on providing top quality customer service, which means we are working when our customers are working. We do have staff working on Thanksgiving, but this is on a voluntary basis and can be very lucrative due to our uncapped commission policy for some sales roles. We appreciate you taking the time to share your thoughts with us. If you would like to discuss any of these concerns further, please contact us at HRfeedback@zoominfo.com. -Paige, Employee Experience
      4.0
      Feb 1, 2021

      Great people and fun vibe

      Learning manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast-moving, opportunity to grow, engaged teams

      Cons

      Poor communication and low paying

      avatar
      ZoomInfo Response
      5y
      Thanks for your feedback. We’re glad to hear that you’re enjoying your team at ZoomInfo. We are proud to have a culture that encourages and rewards teamwork. We strive to provide abundant growth opportunities for our employees to be able to find their perfect fit. As you know, we have grown rapidly over the past year and have experienced some challenges with communication as a result. We’re currently rolling out programs to help improve communication issues as we know this is important to our employees. If you have any additional feedback, please feel free to reach out to us at HRfeedback@zoominfo.com. -Paige, Employee Experience
      1.0
      Jan 28, 2021

      Beware! ZoomInfo is a modern-day slave shop

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exciting Product, Ambitious CEO, Option to choose between a Mac and PC

      Cons

      Ever dreamt of toxic managers who are on your case 24x7? Want to work around the clock and still be belittled? Eager to work on 15-16 hour days on average? Look no further. ZoomInfo, the modern day slave shop is here to save the day. With disrespectful management that is looking to score points with their bosses at the expense of making you work nonstop, the Marketing and GTM teams at ZoomInfo are bringing back slavery back to corporate America that Lincoln and MLK raised their voice against. The team has undergone several layoffs without a solid reason (racism, favoritism is rampant) and management has later covered up to avoid the team morale to fall. However, most of my colleagues are actively looking for new jobs to escape the horrendous work culture. Do yourself a favor and don't even bother entertaining this company. It will be the biggest mistake of your career. Note: This is an honest account of my time at ZoomInfo. My review may or may not attract HR attention, but if it does, please ignore. Truth hurts. Really.

      avatar
      ZoomInfo Response
      5y
      Thank you for taking the time to provide feedback. We are saddened to hear about your poor experience with us. At ZoomInfo, one of our core values is “Define New Possibles.” This means we work hard and we work fast, pushing past the limits that caused other companies to stall out. Having said that, “One Team One Dream” is also one of our core values, which means we support each other and treat our colleagues with respect. While we do not believe your opinion reflects that of the majority of our employee community, we take this feedback very seriously and will continue to work diligently to improve. At ZoomInfo, we categorically reject racism and hate; it has no place here. We have robust Diversity, Equity and Inclusion programs, including an active Employee Resource Group network, to ensure all our employees are heard, supported and included. If you have any additional perspectives you’d like to share with us, please feel free to reach out to HRfeedback@zoominfo.com. We wish you success in your future endeavors.
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      ReviewsZoomInfo reviews

      Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.