Very toxic - Anonymous employee ZoomInfo Employee Review

1.0
Feb 2, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Have to put something so good product.

Cons

Where does someone even begin? This is the most toxic culture I have ever witnessed in my professional career. Upper leadership has absolutely no clue how to manage employees. Work life balance is non existent in all departments; told us we were expected to work until midnight New Year’s Eve to close deals and told reps they needed people to work Thanksgiving. On top of that, management doesn't care about your wellbeing or mental health. People are guilted about taking time off, and are texted or called when they are off asking about the status of their deals. on the last day of the month leadership volunteered all managers to be available all night to close deals. This puts those with families and a life outside of this company in a very difficult position. Bullying in the workplace is part of the culture. Management reveals confidential information about other employees, complains about them behind their back, and/or makes fun of them as if we are in high school. They also believe fear based motivation is the way to go - putting people on display in front of hundreds of their peers and criticizing them to the point of embarrassment. It is a shame because the product is decent but the individuals they put in leadership roles diminish everything. The entire company is a walking clone of each other.. Profit over people is true in previous reviews. Please consider taking a job here and only do so if you are desperate. Keep in mind - they love to cover their negative reviews with fake positive ones to keep up their good ratings.

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ZoomInfo Response
5y
Thank you for your feedback. We regret that you had a poor experience working at ZoomInfo. We are concerned by your reports of bullying and improper use of confidential information. This behavior does not reflect our values and is not commensurate with the workplace we strive to build for our employees. With respect to work/life balance, it’s important to note that we have a high-octane, sales-driven culture. Our sales organization prides itself on providing top quality customer service, which means we are working when our customers are working. We do have staff working on Thanksgiving, but this is on a voluntary basis and can be very lucrative due to our uncapped commission policy for some sales roles. We appreciate you taking the time to share your thoughts with us. If you would like to discuss any of these concerns further, please contact us at HRfeedback@zoominfo.com. -Paige, Employee Experience

Explore other reviews about ZoomInfo

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

So decent pay and learning opps

Cons

CEO has no idea what he’s doing

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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