ZoomInfo reviews

3.8

73% would recommend to a friend

(2,203 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Apr 26, 2021

Amazing Opportunity

Recommend
CEO approval
Business Outlook

Pros

Inbound Galore, Market recognizes need, big $$ going down

Cons

hard to stop working, I work all the time

1.0
Apr 24, 2021

If you’re a female and/or BIPOC..... run away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo doesn’t even deserve a single star. Nothing, and I can honestly say that this place has been by far the worst place I have ever worked for. And just for clarification, I left on my own free-will so this isn’t just another review from a bitter employee that got laid off. So read carefully and take this seriously because I don’t want you all to make the same mistakes I did.

Cons

All those Best Places to Work awards that ZoomInfo has? It was bought and paid for. Every employee I have interacted with has found this place to be, by far, the worst company they have ever worked for. The DEI culture at ZoomInfo is all a facade. They do it so that they can make themselves appear to look like they care and make themselves look like the other big tech companies that put an emphasis on DEI. Every meeting they’ve had, especially the most recent Allyship training, was an absolute joke. The employees create these trainings so that they can look good to management. I am a BIPOC female myself and I have never felt so secluded and alone. The promotions (supposedly done by seniority) were given to colleagues with less experience than me. They will take money over everything, including taking on racist clients (yes, clients who made jokes about how the BLM protests and making racist remarks about the AAPI community) even after it was brought up to MULTIPLE VPs at the company. I want to bring up one thing specifically, too. Those pictures of the employees on the banner, was the most racist thing I have ever experienced at this company. We all got a ping from HR asking some of us to be involved in an HR project (no context whatsoever) and asked us for our help. Didn’t know who was involved but blindly I said yes. I went down to the photo studio and saw that in line was every BIPOC, LGBTQIA+, and female at ZoomInfo. They were using us to make themselves look diverse. I was never so offended in my life. And that is just the tip of the iceberg. Breaks were never allowed (other than lunch) and forget about even calling out sick. They force you to find coverage for someone to take your place (which is completely illegal). They even started doing that with anything COVID related, they didn’t care how terrible the vaccine made you feel or if you were feeling symptoms, you had to work. Sometimes, it was just easier to come in, sick as a dog, than it was to call out sick. Other things that I experienced there was Upper Management always found a way to scare us and instill fear into each one of the employees. Threats of losing our jobs, forcing us to work 10-12 hour days, forcing us to be on the phone all-day, and the CEO sending a threatening letter to everyone at the company that they need to work as hard as they can or leave. The selfishness of this company is astounding. The c-level executives have hundreds of thousands, if not millions of stocks in the company. Right before we went public, only 50% of people got raises, most didn’t even get the standard raise of 2%. They also offered most employees very minimal (less than 100) stocks that vest over a few years. They are the greediest, most selfish people you could ever work for.

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ZoomInfo Response
5y
Thank you for taking the time to leave feedback. We regret that your experience at ZoomInfo was not positive, and we are saddened to hear that you did not enjoy the Allyship presentation – our GIDI (Global Inclusion & Diversity Initiative) representatives worked very hard on this presentation and we had excellent feedback from the organization. Diversity, Equity, and Inclusion is of the utmost importance to ZoomInfo and we take it extremely seriously; promoting inclusion and hiring diverse talent are both key components of how we are building a world class team. Our DE&I goals are reviewed at All Hands meetings, shareholder meetings, and board meetings. We are actively holding ourselves accountable, and our GIDI network is aiding us on that path. Regarding COVID protocol, we have rigorously adhered to all CDC standards and local guidelines, and continue to do so. We provide paid sick time off that we encourage employees to use if they are experiencing illness. We also prohibit anyone from entering our offices who is experiencing COVID symptoms. While our compensation structures are non-public information, we’re proud to share that our merit spend is 1.5 times the industry benchmark. We wish you the best in your future endeavors. – The ZoomInfo Employee Experience Team
3.0
Apr 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Base pay is solid especially out of college. New office is nice, snacks, cold brew on tap, etc.

Cons

Felt like i was a telemarketer, just sitting there dialing the same 100 numbers over and over every day

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ZoomInfo Response
5y
Thanks for your feedback. We’re glad you enjoyed some of our office perks, and we’re excited to offer those once again when we reopen the offices in July! You’re quite right – working with us can be very lucrative! Opportunities for advancement are plentiful. We promote internally whenever possible, and most SDRs are promoted within four months. Coming on as an SDR is a great way to learn our business, and we have many current company leaders who started their careers with us in that role. Thanks again for taking the time to leave your thoughts, and best of luck on your next career adventure. – The ZoomInfo Employee Experience Team
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Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.