ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Feb 9, 2016

Too many rejections to handle

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and friendly co-workers. Nice Location.

Cons

Calling people out of the company too much and asking for their phone numbers indirectly.

1.0
Mar 19, 2026

Company in Crisis

Recommend
CEO approval
Business Outlook

Pros

Despite company valuation taking a nosedive and overall lack of company direction, the core data offering is still sound.

Cons

Increasing workloads for increasingly less pay due to targets ballooning to unrealistic levels, coupled with a commission structure and compensation that was always well below industry standards, have made ZoomInfo untenable for any self-respecting sales rep.

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ZoomInfo Response
2mo
While we always appreciate candid perspectives, we respectfully disagree with this characterization of our sales organization. The reality is that we have proactively lowered quotas across nearly every segment — and this follows a round of reductions the year prior as well. We also took deliberate steps to simplify our compensation and commission structure to make it more transparent and easier to understand. Beyond that, even underperforming AEs finish at or above their OTE, which is genuinely rare in any sales organization and speaks to how seriously we take the financial wellbeing of our team. Our directors and VPs are in front of customers and on calls with their teams for the vast majority of their day. That hands-on culture is something we take pride in and actively reinforce. We hold ourselves to a high standard, and we are always open to honest dialogue. If you'd like to share more specific feedback, I'd encourage you to connect with your HR Business Partner or reach out directly. – Steven Bryerton, ZoomInfo SVP of New Business Sales
1.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

They are flexible with WFH days

Cons

Pay was below average Culture was AWFUL, id be over my quota and always being nagged about my number and they always want you dialing 24/7 if you arent working overtime your gonna be behind they dont promote within Most of these reviews are all fake they make employees post them to look not like a sweatshop (look at the dates posted) look somewhere else, i highly dont reccomend

Viewing 172 - 174 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.