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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,185 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Nov 8, 2023

      ZI culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced organization. Strong presence in US and Israel.

      Cons

      Culture is a major issue. Bad hiring is creating anxiety among existing employees.

      avatar
      ZoomInfo Response
      2y
      Thank you for taking the time to leave a review. We are disappointed that your experience was not a positive one. Our edge is our culture, our people, and our deep expertise in the the future of Go-to-market. While our culture can be demanding we are making great strides in our learning and developing offerings to ensure our employees thrive and can find a great work-life balance including our new policy that will give tenured and high-performing in-office employees more location flexibility and the launch of Flexible Work Arrangements announced this month. We wish you the best in your future endeavors.
      1.0
      Jul 17, 2023

      This place was absolute hell - STAY AWAY

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -resume builder -good benefits -nothing else I can think of

      Cons

      **Worth noting somehow the team at ZI got my prior review removed. Their team is doing everything they can to try to fix their reputation on this site. ZoomInfo is a boys club and the CEO is extremely arrogant. It is the worst job I have had in my entire sales career. Micromanaging disguised as "leveling up" with daily wake up and sit down calls. PTO is celebrated as "unlimited," but there is a TON of fine print surrounding when you can actually take off - no end of month, no end of quarter and no end of year and it does not matter if you are a top performer. Zero trust in their employees and very old school in how they are approaching running a business. Their pay is less than market average and when I left I got a massive increase. Sales management is predominantly white males. I don't see a future for this company if they don't change and shift their focus to actually caring about their employees because right now all they care about is their bottom line.

      avatar
      ZoomInfo Response
      2y
      Thank you for leaving us another comment. It’s likely that your previous review violated Glassdoor’s Community guidelines and/or included false and defamatory statements. We regret that your experience with us was not a positive one and we do understand that our fast-paced culture is demanding at times. We care tremendously about our employees' ability to thrive here and recently launched the ZI Voice employee engagement survey to listen to their concerns. We are committed to using the insights and trends to continue improving our employee experience.
      2.0
      Jun 6, 2023

      the other negative reviews on here are 100% accurate

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - the product has an excellent reputation in the market and it's value prop makes ROI easy to quantify to customers

      Cons

      - expect constant change in processes, commission plans, roles, teams, etc. - inefficient processes and workflows put in place by management that double your daily work output and don't contribute to hitting your number - countless unnecessary internal meetings - had to fight battles with leadership to get paid on deals that I worked on - Pushy, used car salesmen-esque sales tactic are a way of life

      avatar
      ZoomInfo Response
      3y
      Thank you for taking the time to provide feedback as your insight is very valuable to us. We have grown at an incredible pace over the past two years and missed out on some opportunities to optimize our team structures and processes. We have reorganized some of our Sales teams to help align the SDRs, AEs, and AMs more effectively improving communication and process flow. Thank you again for sharing your thoughts and I wish you the best of luck in your next career move.
      Viewing 139 - 141 of 2,185 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,233 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.