ZoomInfo reviews

3.8

73% would recommend to a friend

(2,185 total reviews)
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Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

High-growth environment with real scale: Started as a scrappy startup and evolved through acquisitions, a successful IPO, and major company milestones. You get firsthand exposure to how companies actually grow, change, and mature. Career acceleration with internal mobility: If you’re willing to bet on yourself, opportunities come quickly. There are real paths to take on responsibility early, move internally, and build a career beyond a single role. Leadership that pushes development: Strong leaders who care deeply about performance, conviction, and growth. Coaching is direct, expectations are clear, and development is taken seriously. Calls are recorded for quality and coaching purposes, which makes feedback far more effective. Ownership-driven culture: People who show up, work hard, and “play until the whistle blows” are noticed and rewarded. Accountability is real, not performative. The CEO is level-headed but intense, has been here from the beginning, and remains very hands-on, which sets the tone throughout the organization. Winning is recognized and expanded: President’s Club and Achiever’s Club opportunities exist, but it doesn’t stop there. New roles and career paths are often created for people who step outside the box and innovate. I personally started as a sales rep and progressed into mentorship and senior management. Relationships that last: Some of the strongest friendships I’ve built came from working here. The people are a major reason many choose to stay long-term.

Cons

High-intensity environment: This is not a clock-in, clock-out job. End of month and end of year are very real, expectations are high, and performance matters. The metrics speak for themselves. Be prepared to put in the dials, the effort, and to consistently show your work. Not built for risk-averse personalities: The pace, standards, and accountability can feel uncomfortable at times. If you need predictability and certainty, this may not be the right fit. You can try to “fake it till you make it,” but there’s often a plateau if you don’t continuously learn and adapt. The people who succeed stay curious and coachable. Work-life balance requires intention: Especially in sales roles, success requires strong communication and support at home. That’s true anywhere in sales, but it’s especially important here. While unlimited PTO is offered, there are unspoken blackout periods around end of month, end of quarter, and end of year. Knowing this upfront helps set the right expectations. Scaling comes with ambiguity: As a fast-growing company, there are moments of change, evolving processes, and learning as you go. Comfort with ambiguity is important. That said, the enablement team invests significant time and resources to prepare reps and managers before new concepts, features, or services roll out.

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ZoomInfo Response
5mo
Thank you for sharing such a detailed view of your ten plus years at ZoomInfo. Your comments about high growth, internal mobility, coaching, and ownership capture the kind of environment we strive to build for people who want to bet on themselves. We also appreciate your candor on intensity, ambiguity, and the importance of timely promotions. Feedback like this guides how we invest in talent development and how we support teams through change. – Steven Bryerton, ZoomInfo SVP of New Business Sales
5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has some of the most capable engineers in the software industry and is a technology innovator. The combination of these factors means that one can both work with some of the best talent in the world and grow while also contributing to some of the most exciting projects in the field.

Cons

In my experience and using reasonableness, there is nothing I could honestly mention regarding the work experience and career opportunities here.

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ZoomInfo Response
5mo
Thank you for taking the time to share your experience. We are glad that our focus on innovative technology and strong engineering talent is creating the kind of environment where you can both contribute and grow. Giving people the tools, data, and peers they need to do their best work is central to how we operate. We appreciate the impact you are making on some of our most important projects. – Filip Popovic, ZoomInfo CTO
5.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Hard work is recognized here, and it translates into real trust, autonomy, and opportunities to grow as a leader. I’ve been trusted with meaningful ownership and the chance to lead strategic work where my impact is clear. Strong performance is rewarded with increased scope and responsibility, and leadership is clear on the what and why, while trusting you to own the how. The pace is fast, but that’s part of what has driven my growth. Moving quickly creates broad exposure across the business and opportunities to solve real problems, often using our own products in an AI-first environment. You’re encouraged to think creatively, be resourceful, and step outside your comfort zone in ways that genuinely accelerate development. The culture is a standout and something that has mattered to me throughout my time here. There’s real investment in mentorship and development, and flexibility is respected in practice, not just in principle. As a working parent, being able to operate at a high level while still maintaining balance has been critical and consistently supported.

Cons

The environment is fast-paced and requires adaptability and resourcefulness. Priorities can shift, which may be challenging for those who prefer a slower or more predictable operating model. Changes are communicated with clarity and intent, with leadership explaining the rationale behind decisions. The pace can create pressure and tight timelines, so being communicative, rolling up your sleeves, and working as a team is important. At times it can feel a bit “startup-like,” but that’s also what keeps the work engaging even after a few years, there’s real opportunity to challenge the status quo and build things differently.

Viewing 136 - 138 of 2,185 Reviews

Glassdoor has 2,233 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.