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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,185 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 6, 2026

      An unfortunate shell of its former self

      Sales development
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fast paced -Good people -Fantastic Tech Stack w -Surrounded by a lot of talented people

      Cons

      A complete shell of what ZoomInfo once was. During 2021-22 the company was the premier player in the space. The IPO was very exciting and a massive milestone but things quickly changed. A massive disconnect formed between CEO and business development, useless “innovation” and no clear angle for our teams to provide useful meetings for revenue. Senior BD lost focus on revenue and switched to empty KPIs and metrics to fulfill their own numbers. During this, our competitors filled gaps and caught up to us and even passed in many ways. I would highly consider what sort of sales environment you thrive in before looking at this company. -Pay dropped fast below industry standard -Boiler Room Sales -0 work/life balance if you want to get promoted -People are jumping ship faster than ever Very unfortunate, hopefully they can’t turn it around..

      avatar
      ZoomInfo Response
      4mo
      Thank you for taking the time to share such detailed feedback and for the years you invested with ZoomInfo. We are glad you experienced our fast pace, strong colleagues, and powerful tech stack. We also know the last few years have brought change, and we are focused on creating a world-class employee experience. Today we are shipping some of the most innovative products in our history, and our latest results reflect consecutive quarters of growth. – Jennifer Creticos, ZoomInfo Chief of Staff
      4.0
      Jan 2, 2026

      Overall Positive Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good benefits -Competitive Salaries -No Micromanaging -Flexible with work hours -Opportunities for growth

      Cons

      -Sometimes the FTO wasn't as flexible as it was described

      avatar
      ZoomInfo Response
      5mo
      Thank you for sharing your experience with ZoomInfo and for highlighting our benefits, competitive pay, growth opportunities, and flexible work environment. We are glad you felt trusted without micromanagement. Your feedback about how flexible time off is applied is important, and we are continually working to align how we describe our programs with the day to day experience. We appreciate the impact you made here and wish you the best in your next chapter. – Jennifer Creticos, ZoomInfo Chief of Staff
      5.0
      Dec 30, 2025

      Never want to work anywhere else

      Leader in human resources organization
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I work alongside talented, innovative, and genuinely enjoyable humans every day. We tackle challenges together with real energy and enjoyment -The leaders I interact with are down-to-earth, kind and driven. We are real people chasing after exciting goals, both individually and as a company -I am supported in my ideas and have the freedom to fail forward -I have a balance between my personal and work life and taking care of my health and wellness -The growth opportunities here have allowed me to push beyond my comfort zone, continuously learn, and achieve meaningful success Did I mention the people??! I can't say enough about the amazing people I work with.

      Cons

      I can honestly say I don't have any cons - maybe the only one is that I won't experience meeting any new people professionally since I do not want to leave ZI

      Viewing 133 - 135 of 2,185 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,233 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.