ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo is a world class product and enablement organization. Taught me everything I know about SaaS sales, industry trends/lingo, and every ask I've ever made has been received professionally. Our CEO will also reply to you if you ask them anything. Really amazing to have that line of communication with the C-Suite.

Cons

This is a very fast paced environment and if you're not willing to change or adjust quickly, you can be left behind. There was also a change last July to AE compensation that was pretty significant.

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ZoomInfo Response
4mo
Thank you for sharing such thoughtful feedback and for growing your sales career with ZoomInfo. We are thrilled that our product, enablement, and leadership access have helped you build deep SaaS expertise and make a real impact. I’d like to make a small correction, though; we didn't take away the multi-year compensation portion of the plan for AEs. We made changes, but many ZoomInfo AEs are regularly earning above and beyond their OTE – even without hitting their target – due to the fact that the multiyear and other additions we’ve made to comp plans are truly additive, not baked-in. We regularly review our plans to stay competitive, transparent, and aligned to performance while supporting long term growth for our teams. Thank you again for your feedback. – Steven Bryerton, ZoomInfo SVP of New Business Sales
5.0
Jan 12, 2026

THE place to grow and learn in sales

Recommend
CEO approval
Business Outlook

Pros

ZoomInfo is a genuinely strong place to build a career in B2B SaaS, especially if you’re motivated, curious, and willing to take ownership of your growth. The company invests heavily in product innovation, data quality, and enablement, which gives teams real leverage in the market. Leadership is visible and accessible, and there’s a clear sense of momentum and ambition across the organization. I worked with smart, driven people who cared about winning the right way. There’s meaningful opportunity to grow into larger roles if you perform and raise your hand, and the culture rewards people who think strategically rather than just execute tasks. The pace is fast, but it’s energizing rather than chaotic.

Cons

Like many high-growth companies, the pace and expectations won’t be for everyone. It can feel intense during peak periods, and success requires strong prioritization and communication. Some processes evolve quickly as the company scales, which can be challenging if you prefer very rigid structure.

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ZoomInfo Response
4mo
Thank you for your detailed review and for leading in our sales organization. We are glad to hear you see ZoomInfo as a strong place to build a B2B SaaS career, with real ownership, innovation, and momentum. You are right that our expectations and pace are high. We will keep investing in enablement, clarity, and cross team communication so that people can continue to grow and get to impact fast as we scale. – Jennifer Creticos, ZoomInfo Chief of Staff
5.0
Jan 11, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment that keeps the work interesting and pushes you to grow quickly Strong, knowledgeable teams that make collaboration productive Clear impact — you can see how your work affects customers and the business Solid opportunities to take ownership and lead projects Competitive culture that motivates you to perform at a high level

Cons

The pace can be intense and not everyone enjoys the constant pressure Priorities can shift quickly, which can be frustrating if you like long-term stability Some processes feel heavier than they need to be Work-life balance can swing depending on team and season High expectations across the board — not a great fit if you prefer a laid-back environment

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ZoomInfo Response
4mo
Thank you for taking the time to share your experience as a long tenured engineer. We are happy you feel the fast pace, strong teams, and ownership opportunities are helping you grow and see clear impact. We also hear your feedback about shifting priorities, process weight, and work life balance. We are continually refining how we plan and operate so teams can move quickly while staying focused and sustainable over time. – Filip Popovic, ZoomInfo CTO
Viewing 124 - 126 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.