ZoomInfo reviews

3.8

73% would recommend to a friend

(2,183 total reviews)
avatar

Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 31, 2024

Beware of this sales organization

Recommend
CEO approval
Business Outlook

Pros

The compensation is in line with the industry.

Cons

Before considering a position at this company, it's crucial to delve deep into its culture and values. The work environment resembles a "Wolf of Wall Street" scenario where conformity to a specific archetype (predominantly white male) is the norm, and deviation requires assimilation. This setting might not sit well with everyone, especially those who value diversity and inclusivity. The company culture has not been positively received by the majority of the staff. Leadership practices are a significant concern, with many managers exhibiting crude behavior and a lack of transparency. It appears that promotions within management are based more on individual achievements rather than leadership qualities, which has led to a deficiency in effective leadership. Prepare for a hectic schedule dominated by internal meetings, averaging 3-4 daily, often filled with unprofessional language and negative remarks about form

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ZoomInfo Response
2y
Thanks for taking the time to leave a review about your experience. You are right that our culture is not for everyone but we do place a huge emphasis on valuing our people, our products and diversity of people and thought. We work hard, we problem-solve, we’re proactive, we’re nimble and we always support each other. We win because we innovate quickly and never slow down yet every day we strive to be 1% better. We can assure you that no one got promoted just because of their length of service. They're here because they've got the grit, the attitude, the skills, and the smarts, and they add something to the culture we care about. They keep their job because they perform and are good team members to others. If you feel like there are inequities on your team or are experiencing questionable leadership practices, please reach out in confidence to your human resources business partner. We appreciate your commitment to providing feedback.
1.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Not a whole lot worth saying here.

Cons

Recruiters will tell you the OTE is FAR higher than what you actually make.

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ZoomInfo Response
2y
As an SDR your base salary is always guaranteed and the commission on top of that is based on performance so your potential earning is what your recruiter likely shared with you. We want to see our employees thrive and do everything possible to help you achieve success from training and selling in-demand products that make it easier to close deals! Thanks for leaving us a review and we wish you luck in your next role.
1.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

They usually pay market wages. They have some awesome products.

Cons

The absolute worst company culture. Which is sad, it used to be pretty great. They need a total overhaul to bring it back to its former glory.

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ZoomInfo Response
2y
This concerns us that you could have had a better experience at ZI where you could thrive and enjoy your time. We are a company that values its employees and their career growth and work our goal is to work together to build a bigger and stronger. For instance., over the past two years, we have reorganized some of our Sales teams to help align the SDRs, AEs, and AMs more effectively improving communication and process flow. We are constantly evaluating the organization, ensuring that we have the right people in the right roles to drive our long-term growth and success! We wish you luck in your next career endeavors.
Viewing 109 - 111 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.