ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Mar 3, 2026

Good Place to work

Recommend
CEO approval
Business Outlook

Pros

Hybrid work model with 3 days work-from-office per week, offering good flexibility. Supportive and employee-friendly administration team. Complimentary food and snacks provided at the office. Cab facility available for commute convenience. 1 month paternity leave, which reflects a family-supportive policy.

Cons

Growth progression follows a structured level-based framework (L1, L2, L3) with predefined expectations at each stage, similar to a service-based model. In a product-based environment, there could be more flexibility to recognize individual performance and fast-track growth based on impact and capability.

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ZoomInfo Response
2mo
Thank you for taking the time to share such thoughtful feedback. We are glad the hybrid model, workplace support, and benefits are working well for you. We also appreciate your perspective on growth progression. We want performance and impact to be recognized, and we are continually working to ensure development paths feel clear, fair, and motivating. Thank you for the advice on differentiating opportunities for top contributors. – Whitney Littman, ZoomInfo VP of Customer Success
5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great work-life balance that allows employees to maintain a healthy personal and professional life -Leadership is transparent and communicates clear goals, giving employees a strong sense of direction and purpose -Excellent opportunities for personal and professional growth, with a culture that encourages continuous learning and development

Cons

none that I know of

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ZoomInfo Response
2mo
Thank you for your review and for your continued impact at ZoomInfo. We are glad to hear you are experiencing strong work-life balance, transparent leadership, and clear goals. Creating an environment where people can learn, grow, and win together is important to us, and we appreciate you calling that out. Thanks for being part of the team and for helping raise the bar. – Jennifer Creticos, ZoomInfo Chief Business Officer
1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

*managers are pretty chill. definitely helpful.

Cons

*this companyis the worst. sales org, specifically bdr org, is terrible. they do a demo day once a month where they order not enough bad pizzas to the office so you can work during lunch instead of taking a break. but the loser marketing people and others in the org just eat the pizza and there is never enough. I could go on and on about how this place sucks

Viewing 82 - 84 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.