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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      74% would recommend to a friend

      (2,183 total reviews)
      avatar

      Henry Schuck

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Feb 26, 2026

      Good Company

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits and pay for mid-market CSM. Product seems to be evolving over time, but has Learning and Development team that can be leveraged regularly.

      Cons

      Had to go into office three days per week, demanding schedule. Had 80+ clients at one point, so if you can't multitask or balance multiple clients, it might not be a good fit.

      avatar
      ZoomInfo Response
      3mo
      Thank you for spending part of your career with ZoomInfo and for highlighting our benefits, evolving product, and learning resources. We know that managing a large book of business can be demanding, and your feedback on workload and in office expectations is heard. We’ve been working hard to find balances that include re-evaluation of book sizes. We will keep reviewing how we support CSMs so they can deliver impact for customers while maintaining a sustainable balance. – Whitney Littman, ZoomInfo VP of Customer Success
      4.0
      Feb 26, 2026

      Good company to work for

      Network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - very good work-life balance - management is actually very supportive and present, not just a shadow figure you never interact with - good pay - good job opportunities - good people

      Cons

      - current low stock price causes upper management to push what feels like random panic decisions in an attempt to boost the stock or save money. - office politics much more prevelent than israeli companies. - working hours often peak at the evening and can sometimes drag to late at night due to most of the company being stationed in the US/canada. - AI, AI and more AI, even when it doesn't make sense.

      avatar
      ZoomInfo Response
      3mo
      We appreciate you taking the time to share such balanced feedback. It is great to hear that work life balance, pay, and supportive leadership are helping you grow here. We know global hours, market pressure, and evolving priorities like AI can create strain. Feedback like yours helps leaders be more intentional about focus, communication, and where new technology truly adds value. If you would be up for it, I would welcome the opportunity to talk to you 1 on 1 to brainstorm solutions on how we can improve. My door is open to you. – Amir Arama, ZoomInfo VP of R&D
      4.0
      Feb 26, 2026

      "Excellent work-life balance and competitive pay.

      System administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Massive Internal Network: I’ve been able to connect with experts in completely different fields and even explore lateral moves to other departments without leaving the company.

      Cons

      You may find your calendar constantly double-booked with "alignment" calls and status updates that could have been handled in a quick email.

      avatar
      ZoomInfo Response
      3mo
      Thank you for sharing your experience as a current team member. We are glad you are finding value in the internal network and the ability to explore different paths without leaving ZoomInfo. We hear your point about alignment meetings and will keep looking for ways to streamline communication so people can protect focus time and continue delivering meaningful impact. – Mark Johnson, ZoomInfo SVP of Enterprise Operations
      Viewing 85 - 87 of 2,183 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.