ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 7, 2020

No

Recommend
CEO approval
Business Outlook

Pros

Optional over time & PTO

Cons

Everything else. Soul sucking scam job. You are just a number to them. It's a very unprofessional environment with most of the people in the research position being fresh out of high school. This job is for you if you like stress, screwing people over by lying over the phone, and enjoy high school drama.

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ZoomInfo Response
5y
Thank you for your feedback, we are always looking for ways we can improve. We will continue to strive towards doing our best to provide an exceptional employee experience and we thank you for the time you spent with us. If you would like to reach out to us at employee.experience@zoominfo.com we would like to hear your suggestions.
1.0
Feb 14, 2020
Recommend
CEO approval
Business Outlook

Pros

There are some snacks, maybe two days a week? Cool building

Cons

Executive management has a work horse mentality, promotes long hours, employees get burnt out quickly. They do not promote family and family values, discourages vacation time or time off at all. There’s no growth mobility upwards or laterally. Management is all over the place, lacks structure and organization, especially interdepartment communication.

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ZoomInfo Response
6y
We appreciate the feedback as we are always in search of opportunities for improvement. Recently, ZoomInfo has been hyper-focused on ways to grow talent across the board through professional development classes, mentorships, management training, as well as the addition of individual development plans in the near future. Through these initiatives, our goal is to continuously improve the organization's communication and management techniques wherever possible. Thank you for the time you spent at ZoomInfo, we wish you well in your future endeavors.
1.0
Nov 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Good product Excercise Bikes, Ping Pong tables etc Nice people IPO on the Horizon

Cons

-Commission structure was changed because sales rep were making "too much money" and is being lowered again in Jan 2020 -There's literally no territory left -There are no holidays. CRO sent email saying they want all people working xmas eve -It's normal for people to take less than a week for paternity leave in fear of "missing" work - Acquiring company's sales reps are treated differently, get higher priority leads, and close 3x the revenue as a result -Reps who were making money haven't made money in 5 months since the acquisition -New management can't be trusted. People are constantly getting let go with no warning, and the remaining folks are spending time in conference rooms crying and fearing cuts. -Atmosphere is extremely toxic. -Despite "unlimited vacation", employees are afraid to take vacation in fear of missing quota and getting immediately put on plan -Minimal equity offered with a vesting period that will happen 2 years from IPO after everyone's been let go -The day of the acquisition the CEO Henry said one of the best things about his last acquisition was firing 75% of that company -CEO ripped out the plugs on the arcade games complaining about paying too much for electricity, and complains about the cost of offering cold brew and snacks -Commute takes an hour each way no matter where you come from

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ZoomInfo Response
6y
Thank you for your feedback. Acquisitions create many difficult hurdles but we are looking forward to successfully combining the two cultures.
Viewing 73 - 75 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.