ZoomInfo reviews

3.8

74% would recommend to a friend

(2,176 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Teams are incredibly motivated (EVERY SINGLE PERSON) 2. Some of the smartest people I've worked with in my career (clearly word class problem solvers) 3. You can bring your idea to life. No bureaucracy no BS. Good idea? You will be supported in making it happen. 4. Customers wants us to win in the market naturally. They see how hard people work and personally want our products to win (never seen this type of relationship outside). True partners instead of a paying stakeholder. 5. Flexible with WFH requests. As much as there are requirements to come into the office, if you can't, no one will object. As long as you deliver value to the business and customers.

Cons

If you are not someone with Founders mindset, this place might burn you down. Highly competitive market, highly motivating culture, you can't stop/slow even if you tried.

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ZoomInfo Response
2mo
Thank you for sharing such a detailed perspective, and for the impact you have made over the past several years. We are glad the ownership, speed, and low-bureaucracy environment have helped you bring ideas to life and deliver real value for customers. We also appreciate the honest callout that due to our exacting standards of excellence, ZoomInfo's pace is not for everyone. We are focused on setting clear priorities, supporting high performance, and ensuring teams can sustain momentum over the long term. – Victor Oliveros, ZoomInfo VP of Product Management
5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The product has undergone a remarkable transformation over the last 2-3 years. What impressed me most isn't just the features themselves, but the intentionality behind the evolution with a team that is clearly building with a strong point of view on where GTM intelligence is headed. Beyond the product, the culture is something I respect. There's a real emphasis on openness, collaboration, and driving cross-functional alignment. Doing that consistently at this scale is not.

Cons

Let's be honest: the B2B data and GTM tech market has been through a rough patch, and ZoomInfo hasn't been immune to those macro headwinds. But this feels like an industry-wide growing pain rather than a ZoomInfo company specific problem. AI is reshaping how GTM teams think about data, intent, and outreach, and there's still real uncertainty about where the dust settles. The fundamentals are strong, and I believe the company is well-positioned to come out ahead once the market normalizes.

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo continues to be the best role I've ever had. I have seen a tendency to reward and empower bias-for-action, execution speed, and innovation at a higher level than at other startups I have worked in. We also have the resources to feel supported by other functions, but without the bureaucracy that is present at other companies of this size.

Cons

Not as friendly to early-career talent in certain functions. Expect to bring skills from prior experiences or to be a self-starter who can learn quickly on your own and informally from peers.

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ZoomInfo Response
2mo
Thank you for your review and for leading with a bias for action. We are glad the combination of startup speed and the support of a scaled organization is resonating with you. Creating space for people to bet on themselves, move fast, and innovate with strong cross-functional partnership is core to how we work. We also appreciate the feedback on early-career experience in some functions. That perspective helps us keep raising the bar on enablement and development. – Jennifer Creticos, ZoomInfo Chief Business Officer
Viewing 70 - 72 of 2,176 Reviews

Glassdoor has 2,224 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.