ZoomInfo reviews

3.8

74% would recommend to a friend

(2,175 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 17, 2026

Used to be good....

Recommend
CEO approval
Business Outlook

Pros

I would say it's not the worst when it comes to consistency half over half with renewals for the most part,

Cons

- Abysmal commissions - Upward mobility has completely dried up unless you're a favorite - The type of sales company that will stretch to find any other means to get you to go the extra mile outside of relatively decent additional earning spiffs. - No additional monthly/ quarterly, yearly, etc, bonuses for going above and beyond if you do. You make base and commission and for the most part, that's it for the majority of the entire year.

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ZoomInfo Response
1mo
Thank you for sharing your feedback. We know compensation, growth opportunities, and recognition have a major impact on the employee experience, and we appreciate you taking the time to share your perspective. We're committed to offering market competitive compensation packages designed to reward performance and drive results. We believe our investment in our sales organization reflects that commitment. – Stephen Antuna, ZoomInfo SVP of Account Management
1.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

They are flexible with WFH days

Cons

Pay was below average Culture was AWFUL, id be over my quota and always being nagged about my number and they always want you dialing 24/7 if you arent working overtime your gonna be behind they dont promote within Most of these reviews are all fake they make employees post them to look not like a sweatshop (look at the dates posted) look somewhere else, i highly dont reccomend

4.0
Mar 12, 2026

People Make the Difference

Recommend
CEO approval
Business Outlook

Pros

Honestly, the people make this place. As a PM, I've worked with some really talented, collaborative teams — there's a genuine sense of "we're in this together" that you don't always find. Teams work well together and there's real trust across functions. Also exciting to see AI becoming part of how we actually work day to day, not just something we talk about — it's shaping how teams think and operate, and that energy is contagious.

Cons

Everything is virtual, which works, but you do feel the gap when it comes to in-person collaboration. Hard to replicate that whiteboard-in-a-room energy over a Zoom call. Offsites are rare and that's a miss.

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ZoomInfo Response
2mo
Thank you for the thoughtful review. We are glad the collaboration and trust across teams stand out for you, and that you are seeing AI show up in meaningful, day-to-day ways. We also hear you on the gap that can come with fully virtual work. Feedback like this helps inform how we design connection, team communication, and intentional in-person moments. Thanks for helping build the “win together” culture you described. – Victor Oliveros, ZoomInfo VP of Product Management
Viewing 61 - 63 of 2,175 Reviews

Glassdoor has 2,223 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.