ZoomInfo reviews

3.8

74% would recommend to a friend

(2,176 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Office, Solid Leadership, Great Benefits, Good Co-Workers

Cons

Uneven playing field, favorites are played, relationships mean more than numbers. PIP culture, Overtime constantly encouraged by managers.

5.0
Mar 22, 2026

A decent company to work

Recommend
CEO approval
Business Outlook

Pros

The learning scope is very broad in ZI since the total headcount is very few there is more chances for learning other team works and cross trainings. Salary for F&A teams compare to other companies is high which is quite good.

Cons

Competitive for growth is very high you have to be at top in order to impress the US team and get promotion. Work schedule are so tight during month end work goes beyond 12 hours.

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ZoomInfo Response
1mo
Thank you for sharing your experience. We are glad to hear the broad learning opportunities, cross-training, and compensation have stood out to you. At ZoomInfo, we aim to create an environment where team members can build skills, expand their scope, and grow their careers. We also appreciate your candid feedback on growth and workload. Thank you for being part of the team. – Graham O'Brien, ZoomInfo CFO
1.0
Mar 19, 2026

Company in Crisis

Recommend
CEO approval
Business Outlook

Pros

Despite company valuation taking a nosedive and overall lack of company direction, the core data offering is still sound.

Cons

Increasing workloads for increasingly less pay due to targets ballooning to unrealistic levels, coupled with a commission structure and compensation that was always well below industry standards, have made ZoomInfo untenable for any self-respecting sales rep.

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ZoomInfo Response
1mo
While we always appreciate candid perspectives, we respectfully disagree with this characterization of our sales organization. The reality is that we have proactively lowered quotas across nearly every segment — and this follows a round of reductions the year prior as well. We also took deliberate steps to simplify our compensation and commission structure to make it more transparent and easier to understand. Beyond that, even underperforming AEs finish at or above their OTE, which is genuinely rare in any sales organization and speaks to how seriously we take the financial wellbeing of our team. Our directors and VPs are in front of customers and on calls with their teams for the vast majority of their day. That hands-on culture is something we take pride in and actively reinforce. We hold ourselves to a high standard, and we are always open to honest dialogue. If you'd like to share more specific feedback, I'd encourage you to connect with your HR Business Partner or reach out directly. – Steven Bryerton, ZoomInfo SVP of New Business Sales
Viewing 58 - 60 of 2,176 Reviews

Glassdoor has 2,224 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.