ZoomInfo reviews

3.8

74% would recommend to a friend

(2,174 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 29, 2026

Toxic

Recommend
CEO approval
Business Outlook

Pros

- Good product to sell - Great resume builder - Nice new office

Cons

Where do I begin - so much is wrong here. My mental health had never been worse - Unrealistic quota expectations for outbound sales team. Very difficult to attain for those that do their job correctly (no cheating) - Politics. Some teams/reps cheat and have access to resources/loopholes that others do not. When those outside that select group try to do the same thing, they get into trouble. Unfair and toxic that management knows about the cheating but refuses to address it because it makes the company money. - No work life balance. Cannot hit quota without copious amounts of overtime and zero quota adjustment for days off. Reps scared to take time off. - Churn and burn culture. In the month since I’ve left, several of my peers have also left or gotten fired. PIP culture. No one is valued - Low pay for the amount of work, effort, energy needed to hit our quota

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ZoomInfo Response
1mo
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We take concerns about fairness, employee well-being, and workplace culture seriously. We appreciate you taking the time to share your perspective and wish you the best in your next chapter. – Chad Herring, ZoomInfo CHRO
3.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Office, Solid Leadership, Great Benefits, Good Co-Workers

Cons

Uneven playing field, favorites are played, relationships mean more than numbers. PIP culture, Overtime constantly encouraged by managers.

5.0
Mar 22, 2026

A decent company to work

Recommend
CEO approval
Business Outlook

Pros

The learning scope is very broad in ZI since the total headcount is very few there is more chances for learning other team works and cross trainings. Salary for F&A teams compare to other companies is high which is quite good.

Cons

Competitive for growth is very high you have to be at top in order to impress the US team and get promotion. Work schedule are so tight during month end work goes beyond 12 hours.

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ZoomInfo Response
1mo
Thank you for sharing your experience. We are glad to hear the broad learning opportunities, cross-training, and compensation have stood out to you. At ZoomInfo, we aim to create an environment where team members can build skills, expand their scope, and grow their careers. We also appreciate your candid feedback on growth and workload. Thank you for being part of the team. – Graham O'Brien, ZoomInfo CFO
Viewing 55 - 57 of 2,174 Reviews

Glassdoor has 2,222 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.