ZoomInfo reviews

3.8

74% would recommend to a friend

(2,174 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has a genuinely strong culture of accessibility and collaboration. The management structure is relatively flat, which means you can engage directly with senior leaders without layers of bureaucracy. That includes regular visibility and access to Henry Schuck, which is unusual and valuable. Decision making is fast and pragmatic. Ideas move quickly from discussion to action, and there is a clear bias toward getting things done rather than over-analysing. The overall quality of people across the organisation is very high. Teams are capable, motivated, and supportive of one another. There is a strong sense that people want each other to succeed, and that shows up in day-to-day interactions and cross-team work. There is also a consistency in how the company approaches value creation. People understand the mission and pull in the same direction, which makes collaboration easier and more effective.

Cons

The pace can be intense at times, particularly given the speed of decision making and execution. This can require a high level of personal organisation and resilience. Because things move quickly, there can occasionally be a need to revisit or refine decisions after initial implementation. This is part of the trade-off for speed but can create some short-term ambiguity.

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Zoominfo is a place that will always challenge you to get better. I have become a significantly better leader and seller in my time here. We are always innovating and give our sales team the best tools for them to hit their goals. We challenge each other to always get better and in my opinion learning from an amazing team around you is an incredible perk.

Cons

nothing specific stands out to me

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ZoomInfo Response
1mo
Thank you for your feedback and for your many years with ZoomInfo. We're glad to hear the challenge, innovation, and strength of the team have helped you grow as a leader and seller. We appreciate your recognition of the tools, collaboration, and high standards that help our teams keep improving together. – Stephen Antuna, ZoomInfo SVP of Account Management
2.0
Apr 7, 2026

Very biased towards US

Recommend
CEO approval
Business Outlook

Pros

Market leader in Data provider segment. Although, poorly positioned for AI capabilities

Cons

It’s a decent company but very biased towards US employees. Indian offices are contributing a lot since most of the customer support, engineering and critical product teams operate out of here. But still US leadership fails to recognise this. Also every other month there are layoffs here. Best to avoid if you don’t have any other option

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ZoomInfo Response
1mo
Thank you for sharing your feedback. We appreciate hearing directly from employees and take concerns like this seriously. We are incredibly proud of our teams in India and the growth, impact, and accomplishments of our offices here. We play a critical role in the business, and we value the strong culture, collaboration, and community we’ve built together. Our offices in India are still relatively new. Growth of a site takes time and effort, but we are on the right track of maturity. We are hiring in India, both growing our existing teams and creating new ones. We know there is always more we can do, and feedback like yours helps us continue to improve. – Venky Ramasubramanian, ZoomInfo Vice President & General Manager, India
Viewing 49 - 51 of 2,174 Reviews

Glassdoor has 2,222 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.