ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

No pros, this section - simply waste for this Company (Chennai Office)

Cons

If you want to experience what hell feels like then Zoominfo india CS team is the place. While I’m sure Zoominfo US is of high standards not sure how did they pick a leadership person like the senior director (she who must not be named) whose so incapable of understanding of how product companies work, incompetent to understand employee’s feelings and definitely not a culture fit. The “ Sir” and “madam”is only used for boasting herself with a lot of ego. She treats every escalation as a crime and makes sure the person responsible is emotionally and mentally broken, strip their confidence. Good things happen to people who are in her good books. Rest of them won’t get bare minimum hike or worse get tossed around from team to team. Will be given donkey load of work and everything is manual. Leave’s will be given by the company but you will take it only if her puppets or she approves ( be it a important family thing, you can’t take leave) and holidays can’t be taken. This place runs on gossips, she’s the queen of it. Lot of partiality and only her favourites (puppets) get promoted. No respect for hardwork and effort. Until recent times there was no shift allowance, but employees were compelled to work 12 hours a day, she defined dress code to office and also tells a person on how to groom himself to office per her taste. Which I felt highly inappropriate to comment or talk about a persons looks. One reading this may feel this is from an dissatisfied employee or someone who doesn’t like her. Definitely not that, she makes this place highly negative, every employee who reports to her affected by her toxicity and will have similar things to say. Nothing from here can move past her so this does not reach people to whom it should.

2.0
Feb 6, 2023

Not much new to add to prior posts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SalesOS and MarketingOS are great products, market leaders, and a pretty good work/life balance

Cons

Most of the prior posts seem to have the same themes and I would agree; issues in leadership (mainly from the front line manager to sr director level), benefits are average to sub par, as an employee you really don't feel valued. Since going public something changed and not for the better, I do hope things will turn around because there are still some great people that work there and are really dedicated.

Viewing 361 - 363 of 2,190 Reviews

Glassdoor has 2,238 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.