Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 221 reviews)); "Culture is great and they promote from within." ((in 165 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 111 reviews)); "Great benefits and equity." ((in 97 reviews)); "Good pay and my life changed a lot after joining here." ((in 91 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "No work/life balance" ((in 70 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 36 reviews)); "Cutthroat, Disingenuous Management, Long Hours, Poor Work Life Balance, Favoritism" ((in 14 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

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ZoomInfo

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 19, 2023

Never Again

Talent acquisition coordinator

Recommend

CEO approval

Business Outlook

Pros

Only the benefits, I guess

Cons

Poor communication with management Leadership does not value employees as individuals Their layoff process is extremely weird

1.0

Jan 15, 2023

Good Product, Disorganized Company

Sales

Recommend

CEO approval

Business Outlook

Pros

Good product that has a strong reputation

Cons

The most disorganized sales organization I have been a part of. Too many people calling into the same account causes chaos. Certain managers use fear tactics.

ZoomInfo Response

Thanks for sharing your feedback with us. We have grown at an incredible pace over the past two years, hiring over 1,500 new employees and acquiring five companies. As a result, we have not been as strategic as we could have been when it comes to organizing our team structures or building out our processes. We are working to improve this every single day and we’re committed to doing better. Thank you again for taking a moment to share this feedback – it’s very valuable to us. – Brian Vital, ZoomInfo Vice President of Sales Development

2.0

Dec 21, 2021

Management is way off

Research analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits, nice coworkers, and easy work.

Cons

Overhead management hovers over you while working from home.

Viewing 328 - 330 of 2,190 Reviews

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Jobs at ZoomInfo

Senior Software Engineer

Senior Manager, Product Management

Principal Software Engineer

Senior Software Engineer

Customer Solutions Analyst II