ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 15, 2023

High Churn; You're a Cog

Recommend
CEO approval
Business Outlook

Pros

The data is plentiful, clean, and accessible. It makes doing my job easy, and at times enjoyable. Many of the systems and infrastructure in place are truly best in class. Anyone in analytics knows the value of these fundamentals to your responsibilities and career growth. My ability to work in this data environment has definitely resulted in fast skill growth due to the ability to spend more time on the important stuff rather than data acquisition and cleaning. A great place to work to hone your skills. Get in, do 2 years, and get out.

Cons

The culture moved so fast. Too fast. If an idea takes more than 1 day to execute and show results, it won't get support. Some great ideas are also big ideas, which may take time. Unless you're in senior management, you won't be heard and won't get support for these projects. Ideas and direction are very top-down. I really feel like a cog in the machine. The work culture is also insane. You should plan to work 12-hour days at least 3x per week if you want to get promoted to director or above. They preach work-life balance, but their actions around promotions and layoffs speak differently. If you don't give it all, and then some, you won't succeed.

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ZoomInfo Response
3y
Thanks for leaving a review. We pride ourselves on our thriving fast-paced culture and we absolutely want to hear from our employees who are responsible for making our success happen. We win because we innovate quickly and never slow down yet every day we strive to be 1% better. I encourage you to reach out your HR Business Partner to talk through these concerns. Thank you again for your feedback (and for your hard work at ZI!)
3.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

quickly will move through SDR org if you set your mind to it. Outbound SDRs get paid insanely well, better than 80% of AEs. Easy value prop but way more expensive and competitors are eating our lunch

Cons

AE comp is unfair in my opinion. Really low base rate and 90% of deals end up being discounted which hurts it even more.

3.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

- Opportunities for growth - Unlimited PTO - New updated offices filled with snacks, a cafe, covered parking, and a gym - Hybrid working model - Stock options

Cons

- Pay - Disingenuous leadership - Turnover do to poor leadership, and poorly trained managers - Executive leadership is struggling to put the right leaders in place - No diversity, and no real interest or commitment to improving minority representation - Turnover due to culture once you look past the pros - Lack of interest in investing in minorities in tech - Struggle with boundaries when not working or on vacation

Viewing 325 - 327 of 2,190 Reviews

Glassdoor has 2,238 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.