Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Mar 29, 2016

zara on Queen St. West

Recommend
CEO approval
Business Outlook

Pros

Friendly and hard working co-workers Good environment lots of Action

Cons

Management is not very good. Some managers can be very rude and unreasonable. Some managers bully staff. Must provide Dr. Note even if your sick for one day!

3.0
Feb 7, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay is really good. Its much higher than most retailers. You get a good amount of days off during the week so there is a work life balance.

Cons

You don't get to use the discount until a month after working there. Seeing as how I was hired for a store that is not open yet I will not receive commission until that store opens. It would have been nice if they would have told us that before. They basically just throw you in there with barely any training. My first day they put us on the floor and told us to fix things. I barely got training for my department. What was supposed to be 2 weeks of supervised training turned into 4 days of supervised training, and 3 out of those 4 days I didn't even do the job that I was required to do for my department. They cut our training after 4 days and basically we have to figure it out on our own. I feel like we have no direction at all. They have a really long process for everything. Closing the store is a nightmare. Everything has to be super perfect. One manager can tell you to do one thing and another one will tell you not to do it. You're not sure who to listen too. They give you breaks super early and then you have to spend what seems like years working. Some of the managers are pretty rude. They have nice ones but some of them can be a bit condescending. God forbid you make a mistake because of the little bit of training you received they'll be ready to crucify you.

3.0
Feb 4, 2016

Sales Associate/ Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun to work, get team commission, 25%off employee discount

Cons

Very fast paced and too much work for $11 base hourly salary. Management is bad.. head office is even worst...

Viewing 238 - 240 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.